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Brand Certified

United States Postal Service

1.9
(127 reviews)

Business Details

15 Melnick Dr, Monsey, NY
10952, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15 Melnick Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Melnick Dr, Monsey, NY
10952, United States

Hours

Reviews

1.9
127 reviews
5 stars
17
4 stars
9
3 stars
5
2 stars
11
1 star
85
  • GL
    Gitty Landau
    3 days ago
    1.0
    Horrible I was waiting 2 days for a package and I went over to them they said they'll contact the mail man and they never did and I needed my mail! And it's in someone else's mail box ! No one to talk to !
  • CC
    Chaim
    Jan 29, 2026
    1.0
    Extremely disappointing experience at the Monsey Post Office. I waited over 20 minutes in line while only one clerk was working, despite there being five registers. When I finally reached the clerk, I was told I needed to speak with a supervisor. The supervisor, Amanda, was called multiple times, yet it took nearly an hour for her to come out. During that time, I personally observed her in the back area talking on the phone and listening to music instead of assisting customers, while the line continued to grow. When she finally came out, instead of helping, she was rude and dismissive. After I reasonably complained about the excessive wait, she told me, “It’s not my job to help you.” She is a federal employee, paid to serve the public, and this behavior was completely unacceptable. I took time off from my own job to come to the post office and expect to be helped in a timely and professional manner, not ignored and spoken to disrespectfully. I left I went to the airmont post office I was out within 5 minutes. This location appears understaffed, poorly managed, and lacking basic customer service. Very frustrating experience
  • MG
    Moshe Green
    Nov 17, 2025
    1.0
    They never open on time
  • S5
    Scratchpro 59
    Oct 17, 2025
    1.0
    mail not delivered, packages not delivered, saying could not access ridiculous, was home all day. this happens on a regular basis
  • ES
    eli s
    Sep 12, 2025
    1.0
    Always a long wait, they have 4 desks open, and you always gotta wait for someone to serve you

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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