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Brand Certified

United States Postal Service

1.8
(61 reviews)

Business Details

731 Route 211 E, Middletown, NY
10941, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 731 Route 211 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
731 Route 211 E, Middletown, NY
10941, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.8
61 reviews
5 stars
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4 stars
1
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3
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1
1 star
46
  • CR
    Carolina Rincon
    Apr 11, 2026
    1.0
    ⸻ I had a very unpleasant experience at the post office today. The clerk who assisted me was extremely rude and unprofessional from the moment I approached the counter. Instead of helping, she had an attitude and spoke to me in a disrespectful tone. What shocked me the most was that she actually told me to “never come back,” which is completely unacceptable behavior for someone in a public service position. I was simply trying to complete my transaction and did nothing to deserve that kind of treatment. Customer service should be about helping people, not driving them away. I hope management addresses this issue, because no customer should be treated this way.
  • MR
    Mark Reifenberg
    Mar 25, 2026
    1.0
    Scheduled to be open until 5pm. Employee decided to close at 4:40 because she's got too much to do.
  • EN
    Evelyn Negron
    Mar 23, 2026
    1.0
    They are nasty unprofessional rude you can given asked them a question because they are annoyed not friendly and people like this should not have a job. I will report this to the Main office because this is a great job. People want their job and they have an attitude like there life Stinks. The page shows professional people on the website and there’s nothing like that. They are lazy, lazy lazy lazy
  • LP
    LaFlaca PR
    Jan 15, 2026
    1.0
    Worst customer service EVER!!!!
  • VM
    Vandik Marfut
    Jan 9, 2026
    1.0
    Younger lady that works there is always rude and gives me an attitude...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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