United States Postal Service

1.8
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 731 Route 211 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
731 Route 211 E, Middletown, NY
10941, United States

Hours

Reviews

1.8
56 reviews
5 stars
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1
1 star
42
  • JS
    John Sorrenti
    2 days ago
    1.0
    Horrible post office. Staff is always disconnected. Also, I mailed two overnight packages on different days and neither ever made it to their destinations.
  • NS
    Nicholas Shawver
    Sep 16, 2025
    1.0
    Exceptionally horrible service!!! Would leave negative stars if I could. The lady there is beyond rude, mean, and demeaning. She straight up ignores your presence if she doesn’t feel like dealing with customers or is fighting on the phone with someone. She randomly closes the store when it should be open if she doesn’t feel like working.
  • XX
    Xenia
    Aug 19, 2025
    1.0
    The door says open until 5. I got to the door at 4:47pm to drop off a pre-labeled package. They decided to close early. Ridiculously inconvenient
  • TH
    Toswiyah Horne
    Aug 16, 2025
    1.0
    This PO sucks. There is never any cash or any money orders and the supervisor is never there
  • IP
    Ionel Porumb
    Aug 13, 2025
    1.0
    Unbelievably bad service. The lady inside was rude, unknowledgeable, and displayed zero customer service skills. Avoid this place and go to the UPS down the street—truly professional people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.