Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3406 in Middletown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Appliance City Plaza, Near Rite Aid, Across From Estes Trucking.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.5
171 reviews
5 stars
93
4 stars
8
3 stars
9
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior from some employees, particularly regarding handling returns and customer interactions.
Efficiency
Customers frequently noted long wait times and slow service, with suggestions for better staffing and dedicated lanes for Amazon returns to improve efficiency.
Cleanliness and Organization
Several reviews mentioned that the store was not well-maintained, with issues related to cleanliness and organization, impacting the overall customer experience.
Mixed Experiences
While some customers had positive experiences with specific employees, others reported negative interactions, indicating inconsistency in service quality.
Service Availability
Customers expressed frustration over the lack of certain services, such as notary services, and issues with package tracking and returns.
- SCSincere ClarkeNov 10, 20251.0Was returning a device due to the partnership mlg has with ups, I returned my device the man at the counter scanned and gave me a receipt and forgot to finalize the order. When I returned the man couldn’t locate WHERE he put my package that’s supposed to be sent out to finalize the order. PLEASE READ INSTRUCTIONS!
- MRMillie RiveraOct 7, 20255.0Always an amazing experience. FAST FAST FAST
- ANAlly NeilOct 2, 20251.0Completely unprofessional. I was having trouble with the return scan and although it was a silly mistake on my part the two guys behind the counter started talking about me and called me an idiot. Unacceptable. At least wait until I leave.
- DHDenise HoughSep 9, 20255.0Quick, easy, friendly service
- MCMeghan CaylorSep 5, 20255.0I was very impressed with the friendly and accommodating staff. They went above and beyond setting me up with processing shredding, and made the experience pleasant. I would recommend this store for its fantastic and responsive customer service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3406 in Middletown offer?
The UPS Store #3406 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Middletown?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #3406 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #3406 located?
It is located at 680 Rte 211 East, Middletown, NY 10941, inside Appliance City Plaza, near Rite Aid and across from Estes Trucking.
What payment methods does The UPS Store in Middletown accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3406 provide mailbox rental services?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Are there any special offers available at The UPS Store in Middletown?
Yes, you can save with special offers and coupons available on their website.
What nearby places can I visit when I come to The UPS Store at Appliance City Plaza?
Nearby you can visit Appliance City for appliances, Tai Fu for Asian cuisine, and Nail SpaT for beauty treatments.
How can nearby businesses like Appliance City complement my visit to The UPS Store?
After handling your shipping needs at The UPS Store, you can conveniently shop for appliances at Appliance City located in the same plaza.
Is there an option for professional services nearby, such as construction or marketing, that I can visit when traveling to The UPS Store?
Yes, Douglas-Alexander Construction and Emma The Marketing Solution are nearby, offering roofing and marketing services respectively, which might be useful for your business needs.