Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Middletown, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
256 reviews
5 stars
108
4 stars
24
3 stars
11
2 stars
14
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, many reviews highlight rude or unhelpful staff, particularly during busy times.
Staffing Issues
Numerous customers reported long wait times and understaffing, especially at the Amazon return counter, leading to frustration and dissatisfaction.
Store Conditions
Several reviews mention poor store conditions, including cleanliness issues and a lack of stock, contributing to a negative shopping experience.
Product Availability
Customers expressed disappointment with product availability and pricing discrepancies between online and in-store prices.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific employees who provided exceptional service, indicating that there are capable staff members.
- LLLars Elling LundeNov 17, 20254.0Even in these times of supply line delays, this location is always well stocked with the supplies I need regularly. The staff have always been friendly, even in the holidays stress.
- MGMonica GamboaNov 12, 20251.0Terrible service. The people who work at the printing place are awful. I don't understand how they employ people like that when there are so many others who actually want to work there.
- R1Rorksdrift 1985Oct 30, 20251.0Only the customer service checkout open. Manager walking around moving boxes around while the line grows to 11 people. She ignores us. 4 registers not opened ! This place stinks.
- DCDonna ChathamOct 20, 20255.0The employee that assisted me is such a kind and patient individual. I’ve dealt with him in the past and he is the same way each time. It really makes for a pleasant experience.
- JDJerry DOct 16, 20255.0Your sales associate named Regina was totally awesome when I stopped by for assistance recently on a weekend. She handled my needs so friendly, professionally and was extremely accommodating to me. Please let Regina know I think she’s an asset to your organization ?
Frequently Asked Questions About Staples
What services does Staples in Middletown, NY offer?
Staples provides printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns, and Amazon pickup services.
What are the store hours for Staples in Middletown, NY?
Staples is open Monday through Friday from 8 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.
Does Staples Middletown provide pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Middletown?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What products can I find at Staples in Middletown?
Staples offers computers, laptops, printers, office supplies, furniture, electronics, school supplies, and cleaning supplies among others.
Is Staples Middletown involved in recycling programs?
Yes, they provide recycling services for electronics, ink cartridges, and batteries.
Can I get passport photos taken at Staples in Middletown?
Yes, Staples offers passport photo services at this location.
What nearby dining options are available near Staples in Middletown?
Nearby restaurants include Fortune Buffet, Frank's Pizza and Italian Restaurant, Jumbo Buffet, Frank’s Pizza, and Subway which you might enjoy before or after visiting Staples.
Are there nearby stores for additional shopping near Staples?
Yes, Dollar Power, Famous Footwear, GAP Outlet, Old Navy, and Bath & Body Works are among nearby shopping options to explore.
How can nearby stores and services help me during my visit to Staples?
You can easily combine tasks such as grabbing vitamins from GNC, having a meal at nearby restaurants, or visiting the Home Depot for home improvement items, making your trip more efficient and convenient.