United States Postal Service

3.3
10 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 807 State Route 40 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
807 State Route 40, Melrose, NY
12121, United States

Hours

Reviews

3.3
10 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • JC
    John Corey
    Mar 24, 2023
    5.0
    We love the Melrose PO and the folks who work there. Always go the extra mile to help out.
  • JJ
    Jennifer
    Feb 5, 2022
    1.0
    My package was left in the road today because it didn’t fit in the mailbox. What happened to pulling in the driveway and putting a package on the front porch?! Horrible customer service. I miss our old Melrose carrier. She was always friendly and delivered packages where they were supposed to go.
  • AA
    Ally
    Oct 29, 2021
    1.0
    Edit: Understaffed. Front lady was always very rude to me even though I was pregnant with twins, seemed upset that I was having to pickup a ton of packages from family for my unborn babies, I had just moved there. She said I had to pay for a PO Box if I wanted to keep picking up my mail. I only gave 5 stars in the beginning because I thought she would be nicer to me but she just was more and more rude as time went on. This post office also doesn’t have a lobby that is 24/7 so you can’t even check your PO Box after hours, so what’s the point of it then? This is why I moved back to Florida and why so many move to Florida.
  • KK
    Kathy Koletas
    Oct 7, 2019
    1.0
    The woman I dealt with at this location was extremely snotty when asked a question about the price of stamps and seemed more interested in her phone than helping me. As I was leaving I decided to check my PO Box that I only recently opened and overheard her mocking me to another worker. If you’re going to trash talk your customers, you should probably make sure they’re not in earshot and if you’re attitude is that terrible maybe customer service isn’t for you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.