Staples

4.0
152 reviews
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Business Details

5500 Sunrise Highway, Massapequa, NY
11758, United States
(516) 799-9516
https://stores.staples.com/ny/massapequa/5500-sunrise-highway
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Massapequa, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
5500 Sunrise Highway, Massapequa, NY
11758, United States

Hours

Reviews

4.0
152 reviews
5 stars
95
4 stars
24
3 stars
4
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Claudia and Flavao for their exceptional service.

Product Availability

Customers appreciated the wide selection of office supplies and printing services available at the store.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.

Pricing Concerns

Several customers expressed concerns about high prices for certain services, suggesting that some offerings may be overpriced compared to competitors.
  • LW
    Lynne Wilson
    Dec 30, 2025
    5.0
    Staples is my go to store for office supplies and goods. Always a please shopping there.
  • BW
    Bob Wahl
    Dec 15, 2025
    5.0
    Staples stocks what I need. The great service provided by their people every time I need printing or copying jobs done on time is always appreciated. Photo prints are always good quality. I always recommend this Staples store in Massapequa to my friends and neighbors.
  • LK
    LL Kupillas
    Dec 4, 2025
    5.0
    Impressed with clear “ready” emails and speed of fulfillment
  • DV
    Dannielly Vallejos
    Dec 4, 2025
    1.0
    asked for help with an office chair and the worker was extremely rude. Won’t be coming back
  • MR
    Matt Ramsingh
    Dec 2, 2025
    5.0
    Just picked up a new printer from Staples, and let me tell you, move over, Dunder Mifflin, there’s a new paper hero in town. The staff here were so helpful I half-expected Michael Scott to pop out and yell “That’s what she said!” when they offered to carry the box to my car. The associate who helped me knew printers better than Milton knows his red Swingline stapler. I walked in feeling like Peter from Office Space after another meeting with the Bobs… and walked out feeling like I just smashed a fax machine in slow motion to celebratory music. Pure victory. Printer works perfectly, the price was solid, and the whole experience was smoother than Jim pulling a prank on Dwight. Highly recommend this location unless you prefer chaos, confusion, and paper jams—then feel free to try your luck elsewhere. Staples, you have my vote for “Assistant to the Regional Retailer of the Year.”
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Frequently Asked Questions About Staples

What are Staples Massapequa's regular opening hours?

Staples in Massapequa is open from 8:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 9:00 PM on Saturday, and 10:00 AM to 6:00 PM on Sunday.

What services does Staples in Massapequa offer?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.