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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Massapequa, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
144 reviews
5 stars
88
4 stars
24
3 stars
4
2 stars
3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences are mixed; while many customers praised friendly and helpful staff, there are notable complaints about rudeness and unhelpfulness from certain employees.
Staff Performance
Claudia received consistent praise for her exceptional service, while other staff members were described as knowledgeable and attentive, though some were criticized for being dismissive or unprofessional.
Store Environment
The store is generally viewed as clean and organized, but there are concerns about the availability of staff and the attentiveness of employees during busy times.
Pricing Issues
Customers frequently mentioned that prices are high, with some feeling that certain services, like printing, are overpriced compared to competitors.
Product Availability
While many customers found the store stocked with necessary supplies, there were complaints about specific items being unavailable despite prior confirmation.
- MWMr. WeitzmanNov 4, 20251.0I’m dont want to leave a bad review, but today I had the most awful experience at Staples and I love staples. Today I was greeted by one of their counter people with a bull ring around his nose I proceeded to ask him questions and throughly out the conversation it felt like he was hitting on me and asking me if I was part of the movement I don’t know what movement he was talking of. He also asked me what I identified as when I told him I identify as a man he got really upset and refused to give me service as far as laminating my papers I wouldn’t tell you staples is a bad place, but just keep your kids away from the guy with the bull horn ring around his nose
- TCThomas CostelloOct 11, 20255.0Store associate was friendly, helpful & conscientious. She took pride in doing a good job in helping me.
- NNNancySep 3, 20255.0This review is for Claudia. I have come to the print station multiple times and she is so quick to help out. Claudia has an amazing personality and is my favorite person to encounter at staples! She will make sure you get exactly what you’re looking for and isn’t scared to chat with you while handling her projects. She has such a warm and inviting personality, totally refreshing to see in such a place. I come here for all printing needs specially due to her! I know the job will be done right :)
- EWEllen WalkerAug 30, 20255.0Great customer service at the Massapequa location, only negative was the price to ship a box, would have cost more than the item being returned
- JMJanet MusacchiaAug 25, 20255.0Staples is a great store and everyone is very attentive, knowledgeable and friendly.
Frequently Asked Questions About Staples
What are Staples Massapequa's regular opening hours?
Staples in Massapequa is open from 8:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 9:00 PM on Saturday, and 10:00 AM to 6:00 PM on Sunday.
What services does Staples in Massapequa offer?
Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.
Can I pick up my order at Staples Massapequa?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in Massapequa?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples Massapequa?
Staples offers products from brands like Dell, HP, Apple, Epson, Canon, Microsoft, Logitech, and more, including laptops, desktops, printers, office supplies, and furniture.
Does Staples in Massapequa recycle electronics and ink cartridges?
Yes, Staples recycles electronics, ink cartridges, and batteries as part of their recycling services.
Is there free Wi-Fi available at Staples in Massapequa?
Yes, Staples offers free Wi-Fi to its customers.
What nearby places can I visit before or after shopping at Staples Massapequa?
Nearby you can visit Royal Nail & Spa for beauty services, Michaels Stores for arts and crafts, or have a meal at Crumbl - Massapequa dessert shop and Bento Sushi restaurant.
Are there convenient delivery services near Staples Massapequa?
Yes, the Amazon Locker - Serpiente and UPS Access Point locations nearby offer courier and delivery services which can complement your shipping needs at Staples.
Where can I find other retail and shopping options near Staples in Massapequa?
Close to Staples are stores like ShopRite supermarket, Burlington department store, T.J.Maxx clothing store, and Party City for party supplies.