Brand Certified
United States Postal Service
2.0(173 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5502 69th St, Maspeth, NY
11378, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5502 69th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
173 reviews
5 stars
34
4 stars
4
3 stars
3
2 stars
13
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.
Efficiency
Customers frequently reported long wait times and understaffing, with only one window open during busy hours leading to significant delays.
Package Handling
There are multiple complaints about lost or misdelivered packages, with customers expressing distrust in the handling of their shipments.
Mixed Experiences
While many reviews are negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary.
- SCSamantha Carolino3 days ago5.0Went there literally like 15 minutes ago, I was kinda nervous at first about my package because of the reviews here. But for my experience, If only i could give 10 stars I would probably do it. The lady in front was so calm and nice! I was there for only less than 5 minutes. No problem at all. :)
- BBBruniFeb 26, 20261.0Horrible service! So moody! Unprofessional! Went to do a change of address- I understand I was doing the change for my mom; she is disabled and he had an attitude he's like “take the form and come back when you'll bring back your mom's ID” really rude tone!!! What's with this every post office everyone is moody and unhappy!
- PMPatryk MruzJan 20, 20261.0I had a completely filled out letter with documents, and they made extremely big deal saying that I had something else in there, and the staff refused to send my later. Can’t remember last time I was treated so horribly!
- MGMatt GrayDec 11, 20251.0my outgoing package, that was handed directly to the postman, is somehow missing and not tracking at all... like how does this even happen? just when you think it cant get worse.
- AAadeu1iDec 9, 20251.0Lady gave me an insane attitude for doing a basic task like scanning qr codes for my packages…like who hired her
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5502 69th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, get passport photos, buy gift cards, and more.
Do I need an appointment for passport services at this USPS location?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
Can I get a first-time U.S. passport application and photo at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers photo services by appointment.
How much does a passport photo cost at the USPS?
The current fee for a passport photo is $15.
Is it possible to reserve a PO Box online at this USPS?
Yes, you can search for available PO Boxes, reserve one online, and complete setup in person at this location.
What are the operating hours of the United States Postal Service at 5502 69th St?
Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.
Can I access my PO Box in the lobby after hours at this USPS?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary, so check with your local Post Office for details.
Are there nearby places to grab a bite or a treat after visiting the Post Office?
Yes, nearby options include Danny Pizzeria & Restaurant and Isabella's Italian Ices and Ice Cream for delicious food and desserts.
Where can I find relaxing wellness activities near this USPS location?
You can visit nearby studios such as 69th Lane Studio, Queens Community Yoga, and Club Pilates for yoga, pilates, and dance classes.
What transit options or landmarks can help me locate the United States Postal Service at 5502 69th St?
Nearby landmarks include the adjacent US Post Office and the Global Intelligence Bureau, which can help guide you to this Post Office location.
Brand Certified Facts from United States Postal Service
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