FedEx Ship Center

2.2
1454 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Maspeth, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
58-95 Maurice Ave, Maspeth, NY
11378, United States

Hours

Reviews

2.2
1,454 reviews
5 stars
289
4 stars
127
3 stars
75
2 stars
68
1 star
895

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including false delivery claims, packages marked as delivered but not received, and drivers failing to ring doorbells or notify recipients.

Customer Service

Feedback indicates poor customer service, with many customers experiencing unhelpful or rude interactions with staff, and a lack of empathy or assistance in resolving issues.

Operational Inefficiencies

Customers noted significant delays and disorganization at the shipping center, including long wait times, inadequate facilities, and a lack of clear communication regarding package status.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, many others reported negative experiences with staff, highlighting inconsistency in service quality.
  • CL
    Chi-Jing Leow
    2 days ago
    1.0
    Failed to deliver an overnight package on time that didn't even require a signature!! Why not just put it in the mailbox??
  • AS
    Arijit Santra
    4 days ago
    1.0
    I was supposed to get a phone delivered at my address. All couriers including UPS and USPS deliver to my building without any issues. But Fedex failed to deliver saying there was no bell code. So I went to this pickup location which is in the middle of nowhere in Maspeth. When I was there, two people at the counter kept chatting with each other, completely ignoring my presence when I mentioned I have come to pick up my package. Very bad experience overall!!
  • WL
    WD Lyle
    5 days ago
    1.0
    NOTE: A few red flags for this location. Unlike other Ship centers, they do not have their direct location contact information listed anywhere online. You have to dig. I believe, based on other complaints similar to mine that their is heavy fraud, theft activity happing at this specific location. I had a package that was still pending delivery for over two weeks. I contacted 800 and ultimately was able to reach the local branch who confirmed a lie told to me by another rep. I still haven't received a package and was told to file a claim.
  • JJ
    Jan
    Jan 2, 2026
    2.0
    This FedEx location lost my passport needed for urgent travel, package details such as dimensions and weight somehow changed significantly (from envelop to a heavy box) at this stop and my express shipment gone in the dark since then.
  • SS
    Swooshii
    Jan 2, 2026
    1.0
    Package stolen by driver. Never came inside my building. Now Amazon has me running errands going to the police station to get a police report plus additional steps just to get a refund. Thanks FedEx

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Maspeth, NY offer?

FedEx Ship Center in Maspeth, NY offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

What are the operating hours of FedEx Ship Center in Maspeth?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:15 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.