FedEx Ship Center

2.2
1434 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Maspeth, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
58-95 Maurice Ave, Maspeth, NY
11378, United States

Hours

Reviews

2.2
1,434 reviews
5 stars
285
4 stars
127
3 stars
75
2 stars
66
1 star
881

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported that delivery attempts were falsely claimed, with drivers not ringing doorbells or knocking, leading to frustration and missed packages.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers' concerns.

Location Problems

The shipping center's location on the second floor without an elevator was criticized, making it inconvenient for customers to pick up packages.

Package Handling

There were multiple complaints about packages being lost, stolen, or mishandled, with some customers alleging theft by delivery personnel.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism.
  • MP
    mateus porto
    6 days ago
    1.0
    Worst experience ever. Never received my package or any information, complete waste of my time and money. The number provided is to general customer service which is outsourced, they can't actually help with anything either.
  • AS
    Alicia San
    Nov 17, 2025
    1.0
    I came to Fedex around 12 o'clock today. There was no one inside to let me help print out my label, but the employees kept coming in and out. I waited for 15 minutes to have my QR code scanned, printed, and to leave my box. Even though there was no line, they saw that I was waiting and didn't even care. I don't understand. While other Fedex branches have a screen where we can print, why don't you put a print label computer in this branch? People print and then leave their group, but you don't appreciate people's time.
  • JE
    Jee Eun Jang (Esther)
    Nov 7, 2025
    1.0
    Message for my package (concert tickets that I have to get before the concert lol) stuck at this location has been this for past week. "Hold at location requested. Your request is being processed and will update soon." Hello..... anybody there....?
  • VR
    Vane Rod
    Nov 4, 2025
    1.0
    I dropped off a 99-pound package at the FedEx Office on Maurice Ave on October 31st around 12 PM. It was a return for Amazon worth $500, and I have the receipt — the tracking number matches both the receipt and the label on the box. To my surprise, the package was delivered back to my house on Sunday, November 2nd around 1 PM, even though it was supposed to be sent to Georgia (GA). I’ve called FedEx three times trying to fix this issue, but I haven’t been able to get any help. This is a time-sensitive return, and I’m very frustrated because I could lose my refund if this isn’t resolved quickly.
  • PP
    Pithayakorn
    Nov 4, 2025
    1.0
    I had the worst experience with Fedex bc they never call me and keep reschedule the delivery date!

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Maspeth, NY offer?

FedEx Ship Center in Maspeth, NY offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

What are the operating hours of FedEx Ship Center in Maspeth?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:15 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.