United States Postal Service

3.9
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 475 Albany Shaker Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
475 Albany Shaker Rd, Loudonville, NY
12211, United States

Hours

Reviews

3.9
15 reviews
5 stars
9
4 stars
1
3 stars
2
2 stars
0
1 star
3
  • AA
    Ae13U
    Aug 16, 2025
    5.0
    I've been going there for 25 years. Great little neighborhood post office.
  • KM
    Kayla Mitchell
    Jul 2, 2024
    1.0
    I went to ship out a package and the door was locked but there was an older woman sitting behind the desk. I knocked and asked if it was closed to which she said “can you read?” I said yes and she said “well if you can read then you should know we’re obviously closed.” the post office in Troy closes at 5 so I was confused here because the sign says lobby closes at 5 and window closes at 4:30. Mind you it was 4:35 now. So I responded “I was just confused because it says window closes at 4:30 but this isn’t a window it’s another room” and she said “well I just told you twice that we’re closed so how about you just walk away now so I can deposit my money” (not sure what she meant by that) I was shocked and I said “you never know what someone is going through. Being kind goes a long way.” She started yelling and said “I told you to leave so go. BYE HAVE A NICE DAY” I said “okay. I hope your day gets better” and she yells again “MY DAY TERRIFIC” I went back to my car and cried. That was the worst experience I’ve ever had with a worker. I wish I had security footage because the way she treated me was absolutely unacceptable. Things would’ve been fine if she simply and respectfully said they were closed, but she had to go out of her way to be horribly rude. Shame on her and shame on USPS for keeping people like her employed.
  • AW
    anthony wen
    May 3, 2023
    5.0
    Sue fast friendly and efficient
  • JB
    Jodi B
    Feb 20, 2023
    5.0
    Always friendly. Great service, sometimes a line but they try and be quick with everyone and appreciate some people are in a hurry.
  • SH
    Sam Harfel
    Jun 2, 2018
    5.0
    Friendly staff and easy to get to with a good parking lot. Don't go there around rush hour though, the traffic is horrible to in and out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.