Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4602 21st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
406 reviews
5 stars
81
4 stars
27
3 stars
13
2 stars
19
1 star
266
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a lack of professionalism and rudeness among staff, with many customers feeling disrespected and ignored.
Efficiency
Customers frequently reported long wait times and disorganization, particularly regarding passport services and package handling.
Lost Packages
A significant number of reviews mentioned issues with lost or delayed packages, contributing to customer frustration.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
- GGgm ghDec 24, 20251.02025-12-24 3 p.m. I left PO crying and shaking I can’t believe this is real… the teller - Nariah - refused to take my 6 packages due to “rules ‘n regulations” when I asked for a receipt. On Christmas Eve. She started sucking a problem out of the thin air yelling, escalating, stepping away, and accusing me that I do not talk to people. What about the people who I’m sending my packages? Who are kids waiting for a holiday present to arrive around xmass? Yet Nariah doesn’t care about them, she stepped away from our window, when I followed, she commanded me to leave her window, what’s wrong with her? Post office is not taking packages anymore? She cannot be a store front representative, she needs to work with animals not people. Please PO, minimize my holidays contacts with people like Nariah.
- HLHeejae LeeDec 24, 20251.0Worst USPS THAT I HAVE EVER BEEN. I WAS HERE LAST SATURDAY TO PICK UP MY PACKAGE BUT THEY SAID THEY DIDNT HAVE IT. I came to pick it up today and they were keeping my package since last Friday. What kind of USPS is holding someone’s package and they didn’t know where my package was. It was utter bs. No responsibility and professionalism on this location. They are known for lazy service even from a USPS delivery person. They labeled my package as not safe when it is just kimchi. Supervisor who looks like it doesn’t seem to care about the issue too. I files three complaints before I was able to pick up the package. What a joke. Worst experience ever and never wanna deal with this location again. One star? Don’t even deserve any shape and color. I hope this location knows why their service is trash and horrible.
- GSGret Ski SkiNov 6, 20255.0Stamps, Postage, P.O Box, International Shipping, Packaging all that and more in this quaint USPS location. It’s a small location but its does maximum size volumes of business.
- MMMaria Rosa MOct 24, 20251.0THE WORSE OFFICE THEY NEVER GIVE ME MY DOCUMENTS I BEEN THERE TWICE AND THEY DONT GIVE TO ME NOTHING IT WAS BERY IMPORTANT HEALTH INFORMATION AND YHEY LOST MY LETTERS!
- CWChenyi WangOct 20, 20251.0Failed to deliver package and pretended it was delivered. Called me to pick up the package but did not have the package
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Long Island City?
It is located at 4602 21st St, Long Island City, NY 11101.
What are the operating hours for this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The post office is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this post office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most post offices offering passport services require appointments scheduled through the online scheduler, though limited passport walk-in hours are available at select locations.
What is the cost for a passport photo at this USPS?
The fee for a passport photo is $15.
Can I rent a PO Box at this location and how do I do it?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at this post office.
What nearby places can I visit after my postal service visit at 4602 21st St?
You can visit P.S.1 Contemporary Art Center, a nearby museum and community service location, or enjoy performances at Manhattan Theatre Club and the James Turrell Space art gallery.
Is there a convenient place to get my car washed near this USPS location?
Yes, Organicarwash, a local car wash, is located nearby for your convenience.
What options are available nearby if I need moving or storage services?
3 Movers, which offers moving and storage services, is located close to the USPS at 4602 21st St, Long Island City.
Are there dining options near the USPS location at 4602 21st St?
Yes, nearby dining options include M. Wells Dinette, a diner, BeanStalk Cafe, and the fast food restaurant Wendy.