DHL Express Service Point Long Island City

4.7
1178 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Long Island City in Long Island City offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Long Island City
12-12 33rd Avenue, Long Island City, NY
11106, United States

Hours

Reviews

4.7
1,178 reviews
5 stars
1,089
4 stars
12
3 stars
7
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michelle received numerous accolades for her exceptional customer service, being described as friendly, helpful, and patient.

Delivery Issues

Several customers reported significant issues with delivery, including missed deliveries and poor communication regarding package status.

Mixed Experiences

While many praised the service and staff, others expressed frustration with the reliability of the delivery service and the handling of their packages.

Staff Recognition

Gloria and Michael also received positive mentions for their helpfulness and professionalism, contributing to a generally favorable view of the staff.
  • DC
    Desmond Cheung
    Dec 29, 2025
    2.0
    ACCIDENTAL WORKOUT I was excited to try the $200 luggage shipping promo—a smart alternative to airline fees. Unfortunately, the location didn't get the memo. I was greeted by Gloria, who first tried to talk me out of giving them my business, and then directed me to weigh my massive checked bag on a countertop scale. Since this shipping logistics company apparently doesn't own a floor scale, I had to clean-and-jerk my 80lb suitcase up to chest height while Gloria watched with a stone-cold expression. She declined to help with the 'intuitive' online process as an alternative way while I was already there in-store. Great service concept, but bring a weightlifting belt if you come to this location.
  • AC
    Ashley Chetram
    Dec 14, 2025
    5.0
    My delivery guy was very funny and pleasant…he upholds a good image for DHL…I believe his name was Tony
  • JG
    Jeremy Gonzalez
    Dec 14, 2025
    1.0
    Two days in a row the driver ignored instructions and failed to deliver my time sensitive package despite having a signature release. I contacted DHL customer service minutes after receiving the email notification of failed delivery but they couldn’t do anything to help except file a complaint, only for it to happen again the second day. No accountability from DHL.
  • MO
    Michael Otero
    Dec 10, 2025
    5.0
    Gloria was the best! I came to her worried and nervous and she helped me track my package down so that I could get it in time for Christmas!
  • DT
    Doryvic Tagulao
    Oct 24, 2025
    5.0
    Hi Gloria thanks a lot for helping us this morning iam so much happy you fixed our problem.You are so helpful, you listen what our problem is.Now I have a peace of mind.Its a long story to everyone how I struggle about my package almost 5 days.DHL is the best they send everyday where's my package is.And Gloria help us to solve everything. Gloria work at DHL 33rd ave and 12th st.of Long Island City .THANKS AND GOD BLESS YOU GLORIA❤️

Frequently Asked Questions About DHL Express Service Point Long Island City

What international shipping services are offered at DHL Express Service Point Long Island City?

DHL Express Service Point Long Island City offers international shipping services including next day shipping and delivery for personal or business needs.

Where is DHL Express Service Point Long Island City located?

It is located at 12-12 33rd Avenue, Long Island City, NY 11106, USA.