The UPS Store

3.4
122 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6026 in Long Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Long Beach Rd & Park Ave Next To Chase Bank.

Details

  • DeliveryNot available

Location

The UPS Store
218 E Park Ave, Long Beach, NY
11561, United States

Hours

Reviews

3.4
122 reviews
5 stars
68
4 stars
4
3 stars
4
2 stars
4
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees like Josh and John received praise for their helpfulness, others were criticized for rudeness and lack of accountability.

Staff Attitude

Several reviews highlighted the friendliness and helpfulness of staff members, particularly Melanie and Matteo, but there were also complaints about rude behavior from certain employees.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and accountability, particularly regarding mistakes made by staff.

Pricing Concerns

Many customers noted that the store charges for services like tape and printing labels, which they found excessive compared to other locations.

Efficiency

Some customers appreciated the quick service and efficiency of the staff, especially for Amazon returns, while others reported issues with processing packages.
  • JS
    John S
    Nov 7, 2025
    5.0
    I was fortunate enough to get helped by Melanie this morning. She’s friendly, smart, and very patient! Please give this lovely woman a raise because she definitely deserves it! 😊
  • RR
    Rachel
    Oct 21, 2025
    5.0
    Everyone that works at this location is so nice and helpful. Melanie is a doll. She is the best! Josh is also amazing!
  • LP
    leslie price
    Sep 29, 2025
    5.0
    Melanie was extremely helpful with my return to Amazon. Thank you Melanie.
  • JD
    Jennifer Donnelly
    Sep 15, 2025
    1.0
    Go to any other ups store but this. My partner went with four packages four codes. The young lady was distracted and talking to her coworker about her shoes. Scans four codes, puts four stickers on and then three days later we realize the receipt had three and Amazon didn’t get a package. I call to get this rectified as this is on them. Josh the manager can’t take accountability that maybe an employee made a mistake? Puts the blame on my partner and said there’s nothing they can do. I said investigate it, I investigate customer complaints all the time. But nope my partner gave them three codes according to Josh and this is not on them. Then how did they take four packages? Pull the CCTV footage. You can’t make a mistake and say there’s nothing we can do without looking into it. Yes I’ll be escalating this further as I am owed $50. Poor accountability, poor management, poor customer service. UPDATE: took weeks and fighting with Amazon for them to figure out and find my package because of the negligence of this ups. The fact that this was an issue with your worker messing up and the blame was immediately put onto us is insane and poor customer service.
  • PP
    Pat
    Aug 18, 2025
    5.0
    Mel and the crew are always polite, welcoming, upbeat and extremely competent❤️ There’s no problem they can’t solve!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6026 in Long Beach provide?

The UPS Store #6026 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6026 located?

It is located at 218 E Park Ave, Long Beach, NY 11561, next to Chase Bank.