The UPS Store

3.4
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6026 in Long Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Long Beach Rd & Park Ave Next To Chase Bank.

Details

  • DeliveryNot available

Location

The UPS Store
218 E Park Ave, Long Beach, NY
11561, United States

Hours

Reviews

3.4
123 reviews
5 stars
69
4 stars
4
3 stars
3
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff like Melanie, Josh, and John for their helpfulness, while others report rude and dismissive behavior from certain employees.

Accountability Issues

Several customers expressed frustration over the store's lack of accountability for lost packages and mistakes made by staff.

Pricing Concerns

Customers frequently mentioned dissatisfaction with additional charges for services like taping boxes and printing labels, feeling that the store is overly focused on charging for every little service.

Staff Competence

While some employees received high praise for their efficiency and helpfulness, others were criticized for being unhelpful or lacking knowledge about procedures.
  • AL
    Amy Langer
    Jan 7, 2026
    5.0
    The service at the UPS Store in Long Beach, NY is consistently exceptional. I’ve had multiple copies made, I’ve made many Amazon returns, and have shipped large packages. Melanie’s attention to detail and friendly personality is outstanding.
  • SP
    Sydney Pomirko
    Jan 6, 2026
    1.0
    I came into this UPS Store for help locating a lost package after repeatedly getting an error message on the UPS website. Instead of trying to help, the associate told me “you know you can do this yourself” and, when I explained I’d already tried, responded rudely with “you can still keep trying yourself—what do you want me to do?” The manager then told me it wasn’t their job to help find a lost package and that they “don’t work for UPS,” which was surprising and disappointing given this is a UPS Store. The overall attitude was dismissive and unhelpful. Horrible customer service—I won’t be returning
  • JS
    John S
    Nov 7, 2025
    5.0
    I was fortunate enough to get helped by Melanie this morning. She’s friendly, smart, and very patient! Please give this lovely woman a raise because she definitely deserves it! 😊
  • RR
    Rachel
    Oct 21, 2025
    5.0
    Everyone that works at this location is so nice and helpful. Melanie is a doll. She is the best! Josh is also amazing!
  • LP
    leslie price
    Sep 29, 2025
    5.0
    Melanie was extremely helpful with my return to Amazon. Thank you Melanie.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6026 in Long Beach provide?

The UPS Store #6026 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6026 located?

It is located at 218 E Park Ave, Long Beach, NY 11561, next to Chase Bank.