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Visit your local Post Office™ at 138 East Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I had a money order made out to the wrong amount. I went back the next day both clerks said they don’t have cash in the drawers and to come back next week when we have cash at hand. I went back next week they kept saying they don’t have cash. So now I’m waiting week after week to get a return on my purchase that I have a receipt for. They didn’t care and simply just tossed aside my complaint.
MC
Ms CB
Oct 8, 2025
1.0
Disgusting customer service 10/8/25@ . Would not recommend. Worst experience ever
WH
Will Hammond
Sep 9, 2025
1.0
They expect a wheelchair bound person who can't drive to pick up the package. You call this a delivery service!? It's a joke!
SW
Scott Willis
Jul 14, 2025
1.0
Consistently bad service. I'm a vet. It took the USPS two days to get quality of life meds to me from South Carolina and they stay in Buffalo for five days and in Lockport for two days saying it would be delivered between 06:30 and 10:30 hours on 14JUL2025. Then updated to before 16:45 hours and finally before 21:00 hours the aforementioned date. Sitting here for hours waiting and nothing. Last medicine dose was three days ago and you can feel it. If anyone doesn't know the name of the rude blonde woman and the counter it's Gina. Time to shut down Buffalo and Lockport post offices and hire FedEx who also delivers time sentive medicine to me. From Massachusetts. Overnight before 09:00. FedEx is the way to go. They're just putting in their twenty and don't really care any more about quality of customer service. One young man down there is their only saving grace. Shut it down.
JK
Janeen Kroll
Jun 5, 2025
1.0
I had my mail placed on hold for vacation. It wasn't delivered on the designated day so I went to the post office to pick it up....walked in to the 2 clerks talking..waited for the story to end.the young female clerk was apparently irritated to be interrupted and was rude to me through the whole process. Someone needs to explain to her that she's in a customer service job and what that entails .pretty sure going behind the wall and making rude jestures is not part of good service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 138 East Ave, Lockport?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are offered at select locations.
What are the operating hours of the Lockport USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. Closed on Sundays.
Can I rent a PO Box online at this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete setup in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check directly with this Post Office.
How much does a passport photo cost here?
The fee for a passport photo at USPS is $15.
What nearby places can help with transportation to the Post Office at 138 East Ave?
Timkey Car Service nearby offers taxi and limo services, which can assist customers in reaching the Post Office conveniently.
Are there any nearby beauty salons near the Post Office for customers to visit before or after their trip?
Yes, Tiffany’s salon and Styles Barbershop are nearby beauty and hair salons customers can visit before or after their Post Office stop.
What other postal or shipping services are located near this USPS branch?
Nearby you will find another United States Postal Service center and US Post Office locations, providing additional options for mail and shipping needs.