United States Postal Service

5.0
122 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12199 Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12199 Water St, Locke, NY
13092, United States

Hours

Reviews

5.0
122 reviews
5 stars
122
4 stars
0
3 stars
0
2 stars
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1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently praised for being friendly, helpful, and going above and beyond for customers.

Reliability

Customers report high reliability in package handling and timely service, with no lost packages noted.

Community Impact

The post office is viewed as a vital part of the community, with staff fostering a welcoming atmosphere.

Convenience

The location is appreciated for its accessibility and convenient hours, making it a preferred choice for many.

Professionalism

Staff are recognized for their professionalism and expertise in handling various postal needs.
  • TB
    Tracy Burke
    Nov 24, 2025
    5.0
    Absolutely best Post Office EVER! Friendly, knowledgeable, helpful. Couldn't ask for a better place.
  • MS
    Megan Swartwood
    Jan 19, 2024
    5.0
    First time at Locke PO but will definitely be back. Love the personalized attention to detail and friendly staff! Convenient location and hours. The offices in smaller towns are a friendly staple and integral to the fabric of the community!
  • TF
    Tara Jean Forbes
    Jan 18, 2023
    5.0
    Great parking for your bigger trucks and also rv campers, great customer service and very helpful staff
  • CA
    Catherine Alvord
    Jan 14, 2022
    5.0
    The staff are always friendly and willing to help all. Having a local post office is beneficial to everyone in the Locke community.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.