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The UPS Store

2.4
(167 reviews)

Business Details

654 N Wellwood Ave, Lindenhurst, NY
11757, United States
(631) 225-6887

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1961 in Lindenhurst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Of Sunrise In Sunrise Plaza Near Outback Steakhouse.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
654 N Wellwood Ave, Lindenhurst, NY
11757, United States

Hours

Reviews

2.4
167 reviews
5 stars
53
4 stars
6
3 stars
2
2 stars
7
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Staff Efficiency

Customers frequently mentioned long wait times and understaffing, particularly during busy periods.

Mixed Experiences

While some customers praised the friendly and helpful nature of certain staff members, others had negative experiences that overshadowed their visits.

Service Issues

Numerous complaints about lost packages, poor handling of returns, and lack of accountability for mistakes were noted.

Management Concerns

Several reviews indicated dissatisfaction with management, citing poor customer service and lack of responsiveness to complaints.
  • MM
    Michael MJP
    6 days ago
    5.0
    Awesome person( Eric) who helped me. Very courteous and helpful.
  • MM
    Mark Mulé
    6 days ago
    5.0
    Today’s experience with my clerk was exceptional, when the box I was using had writing all over it making it unacceptable for shipping. To solve the issue we turned the box inside out, making it clean and shippable with the label
  • DP
    Dervis Pulgar
    Feb 20, 2026
    5.0
    Very kind staff, good and quickly service.
  • RE
    Rodney Estevez
    Feb 16, 2026
    1.0
    Store associate named Z was very unhelpful when informing me of your returns policy with Amazon where you cannot return items in product box. There is a problem in your policy Amazon is now shipping products in product box to reduce “waste”. Your associate wasted little to no time to sell me a box instead of just informing me I just needed to remove a label from the box the product was shipped in instead and it would of save me some money. Ethically I think this is a bad practice and will leave more customers dissatisfied and disgruntled with the transaction and less likely to ever do any business with UPS.
  • JL
    Jennifer Leva
    Feb 3, 2026
    4.0
    Usually very efficient! However, they tend to close a few mins early.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1961 in Lindenhurst offer?

The UPS Store #1961 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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