The UPS Store

3.3
268 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5341 in Laurelton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Merrick Blvd Between 229th & 230th St............. 7 Blocks West Off Belt Pkwy, Exit 24b.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
229-19 Merrick Blvd, Laurelton, NY
11413, United States

Hours

Reviews

3.3
268 reviews
5 stars
123
4 stars
29
3 stars
8
2 stars
16
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor service experiences.

Package Handling

Numerous reviews highlighted issues with package handling, including lost packages and disorganization, leading to customer frustration.

Long Wait Times

Several customers noted long wait times and crowded conditions, which affected their overall experience at the store.

Fees and Charges

Customers expressed dissatisfaction with unexpected fees for services like printing return labels, which they felt should be free.
  • MO
    Mounira Ouedraogo
    2 days ago
    5.0
    The people in the store was really nice to me
  • HC
    Hannah C
    Jan 5, 2026
    1.0
    One star for convience of location but the place is in much need of improvement. The speed of service and customer service in general is lackluster... expect to wait a min of 15 min in a messy disorganized store before someone "helps" you. The staff regularly operates with ZERO sense of urgency and usually seem bothered to actually carry out the services they provide. Avoid if you can.
  • CM
    Crystal Mcgee-Brown
    Jan 4, 2026
    2.0
    absolutely slow too much talking and walking around. but now that they have the Kiosk it's a little better still need assistance with Kiosk Noone much to helo
  • DB
    Denzel Brutus
    Dec 16, 2025
    5.0
    Posting my package with UPS @ Merrick Blvd was smooth sailing, the service was 2nd to none
  • SS
    sunshine smith
    Dec 12, 2025
    5.0
    I visited UPS Store #5341 located at 229-19 Merrick Blvd in Laurelton, NY. The service was professional. the assistant was knowledgeable, informative, respectful, polite and well mannered.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5341 in Laurelton offer?

The UPS Store #5341 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.