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The UPS Store

3.3
(271 reviews)

Business Details

229-19 Merrick Blvd, Laurelton, NY
11413, United States
(718) 977-0050

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5341 in Laurelton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Merrick Blvd Between 229th & 230th St............. 7 Blocks West Off Belt Pkwy, Exit 24b.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
229-19 Merrick Blvd, Laurelton, NY
11413, United States

Hours

Reviews

3.3
271 reviews
5 stars
124
4 stars
30
3 stars
8
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and lack of urgency.

Efficiency

Many reviews highlighted slow service and long wait times, with some customers expressing frustration over disorganization and delays.

Package Handling

Numerous complaints were made regarding lost packages and issues with package handling, leading to a lack of trust in the store's reliability.

Store Management

Several reviews indicated poor management and staffing issues, with calls for better training and more staff to handle busy periods.
  • TP
    Tricia Powell
    5 days ago
    4.0
    Great customer service today Feb 21 2026. However store need to be more organized and perhaps more workers hired for front line, despite A long line of clients workers worked efficiently and effectively very polite and professional young man and young lady 👍🏻
  • FB
    Fashion Bee
    Feb 11, 2026
    2.0
    There's one older condescending light skinned (for identification) gentleman that on most days he's INTENTIONALLY slower than molasses! He also has the habit of rage baiting by tending to insignificant tasks & helping others who are at the back of the line while many are waiting to be served. THEY ALL HAVE NO SENSE OF URGENCY!
  • MO
    Mounira Ouedraogo
    Jan 10, 2026
    5.0
    The people in the store was really nice to me
  • HC
    Hannah C
    Jan 5, 2026
    1.0
    One star for convience of location but the place is in much need of improvement. The speed of service and customer service in general is lackluster... expect to wait a min of 15 min in a messy disorganized store before someone "helps" you. The staff regularly operates with ZERO sense of urgency and usually seem bothered to actually carry out the services they provide. Avoid if you can.
  • CM
    Crystal Mcgee-Brown
    Jan 4, 2026
    2.0
    absolutely slow too much talking and walking around. but now that they have the Kiosk it's a little better still need assistance with Kiosk Noone much to helo

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5341 in Laurelton offer?

The UPS Store #5341 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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