The UPS Store

3.3
258 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5341 in Laurelton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Merrick Blvd Between 229th & 230th St............. 7 Blocks West Off Belt Pkwy, Exit 24b.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
229-19 Merrick Blvd, Laurelton, NY
11413, United States

Hours

Reviews

3.3
258 reviews
5 stars
117
4 stars
29
3 stars
8
2 stars
15
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report unprofessional behavior and poor service.

Package Handling

Numerous complaints about lost packages and disorganization in handling deliveries, leading to frustration among customers.

Fees and Charges

Customers express dissatisfaction with unexpected fees for services like printing return labels and notary services, which they believe should be free.

Store Environment

The store is often described as busy and cramped, leading to long wait times, but some customers appreciate the staff's efforts to manage the flow.

Professionalism

There are significant concerns regarding the professionalism of some staff members, with reports of rude behavior and lack of respect towards customers.
  • TM
    theo morgan
    Nov 10, 2025
    1.0
    Ran by little kids with no experience notary’s insurance documents . The letter clearly say whether u or ANY Family member has other insurance fill out the info below . If NO just sign and return to insurance . They disrespect me by treated me like a criminal …
  • SA
    shel Alleyne-Arch
    Nov 2, 2025
    5.0
    Well staffed with knowledgeable, patient, and kind young men and women. Very professional and business oriented.
  • TL
    Tamara Lewis
    Nov 2, 2025
    5.0
    Quick , friendly service. Staff goes above and beyond !
  • HH
    Hameraj Hariprasad
    Oct 27, 2025
    5.0
    Good Service and Customer Satisfaction
  • ES
    Emanuel “OG” Scott
    Oct 5, 2025
    4.0
    I gave them rating solely because the customer services at the ups store has always been smooth and are always good mannered.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5341 in Laurelton offer?

The UPS Store #5341 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.