The UPS Store

Reviews

• JC

  John Chaski

  Feb 7, 2026
  5.0
  I use UPS Stores throughout the country for auction purchases and it can be hit or miss in terms of efficiency. This was among the best...I was able to complete my dealings via one e-mail and received my item a week or two quicker than I am used to, beautifully packed. Highly recommend.
• AC

  ashley campbell

  Jan 10, 2026
  5.0
  They were very helpful very fast and the lady that helped me was so kind it made my day !
• TC

  TheComicBook Critic

  Jan 2, 2026
  1.0
  They don't ship to businesses during the respective business' hours. They'll attempt when you're closed and then hold your shipment indefinitely until you reach out to them. And contacting them is impossible. You have to go through this complicated process and talk to someone in a third world country before they humor directing you to your local facility. And then once you get ahold of the local facility, they won't have any idea what's going on. They'll likely feed you some excuse about your stuff not being accessible and tell you to call back tomorrow. Almost everyone you speak to is miserable and unhelpful, too. I have to go through this process a few times a month and it's stressful. They don't care if your business closes tomorrow. They refuse to create a better business relationship and then barely clean-up their mistakes when they make them, which is often. If you can avoid using UPS in the Hudson Valley, do so.
• MG

  Mark G.

  Dec 30, 2025
  4.0
  I use this particular UPS Store for it's great location being right in the middle of the business district around The Hudson Valley Mall. It allows me to get packages sent out quickly and conveniently. I held back one star because over the years, I've noticed that they are reluctant to open new counter stations when they get busy, which makes everyone have to stand on the line longer and fall behind on our appointed rounds. Generally, quite fast and for the most part the UPS employees are very helpful and friendly. Recommended.
• JS

  Joseph Sauer

  Dec 18, 2025
  5.0
  We won some items at auction and had them shipped from this location. Some of the items were antiques/valuable. We were amazed at how thoughtfully and carefully everything was packaged. Everything arrived safe and sound. I would not hesitate to have items shipped from this location again and would definitely recommend them to others. Working with Todd and team via email was also a pleasure/seamless. Thank you, Todd!

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