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Brand Certified

United States Postal Service

1.9
(225 reviews)

Business Details

165100 Baisley Blvd, Jamaica, NY
11434, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 165100 Baisley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
165100 Baisley Blvd, Jamaica, NY
11434, United States

Hours

Reviews

1.9
225 reviews
5 stars
33
4 stars
15
3 stars
8
2 stars
6
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Delivery Issues

Many customers reported problems with mail delivery, including packages being misdelivered or not delivered at all.

Staff Attitude

Several reviews mentioned specific employees exhibiting bad attitudes, leading to negative experiences for customers.

Mixed Experiences

While many customers had negative experiences, a few mentioned positive interactions with specific staff members.

Security Concerns

There were multiple complaints about mail theft and packages going missing, raising concerns about the security of the post office.
  • TG
    T. G.
    5 days ago
    1.0
    REAL QUESTION - Why would a post office interaction need to be negative???? Ppl drop packages off, pick them up, buy money orders and stamps. What about that interaction warrants a negative response from these post office workers? Their attitudes suck, they are dismissive and rude, they are difficult and condescending. How does such simple job cause so much misery? If you do not like the job, let it go. There is someone somewhere who would greatly appreciate a position where they sit behind a window and scan barcodes. Instead of looking for company to your misery find another job. Seriously, to all of you mean spirited workers I wish you peace.
  • MM
    Mercedes
    Feb 19, 2026
    1.0
    You guys have a bad customer service very The Muslim lady, she don’t know how to talk to people. She don’t care about customers. She don’t wanna do her job. She don’t wanna scan the packages when you came and possibly with a package she say I’m not gonna scan it and she’ll leave the packages. I hope you guys fix everything because you guys have a bad customer service very bro terrible customer service even the lady with Delux. She gave us attitude very bad attitude you guys have to fix the post office Customer Service because that’s not good.
  • HM
    House Mate
    Feb 17, 2026
    1.0
    Serious deficit of service . Taking ages to get service
  • KL
    Kayla Leerdam
    Dec 12, 2025
    1.0
    Rude place, never go unless you want to get yelled at for no reason. Employees don’t care about anything.
  • TT
    Teresa
    Dec 6, 2025
    5.0
    The window clerk was very friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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