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Visit your local Post Office™ at 165100 Baisley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with staff described as rude, dismissive, and unhelpful.
Delivery Issues
Many customers reported problems with mail and package delivery, including misdeliveries and packages marked as delivered but not received.
Staff Attitude
Several reviews mentioned a negative attitude among staff, with specific individuals repeatedly noted for their unprofessional behavior.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
Communication Problems
Customers expressed frustration over the lack of response to phone calls and inquiries, contributing to a sense of poor service overall.
JC
J Caraballo
2 days ago
1.0
The African American lady who only sits to the far L closes to the exit door is a staple of a bad attitude.. I would go to any other teller but her she hates her job and it shows.. please transfer her out!!!
HB
HQ- BOSS
Sep 29, 2025
1.0
I called the phone line like crazy no response what if it’s was a deff or blind person smh poor I called other post office bam they answe like that
LC
Lee Cho
Sep 27, 2025
1.0
Supervisor doesn't return calls to fix issues. I've having issues with my mail being delivered. It's beginning to happen on a regular basis. The app is showing pieces of mail that should be delivered and it hasn't been. Something needs to be done.
RG
RUSHEL GRANT
Aug 18, 2025
5.0
So before going with my daughter to apply for our passports, I read the reviews and was holding my breath. Turned out when I got there I went to a guy by the name of Robert. He was respectful, kind and knowledgeable. The process didn’t take long and I was pleasantly surprised.
Thank you Robert, it’s people like you that make positive impact in society.
DJ
Dave J
Aug 4, 2025
1.0
The delivery person changes daily it seems. One stayed at the gate and threw the mail on the ground not anywhere close to the mailbox on the house. They open the gate come in and walkout and leave the gate wide open. They are acting as if they are doing us a favor and it’s not their job.
This is all captured on the cameras.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 165100 Baisley Blvd?
This location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most USPS locations with passport services require you to schedule an appointment online; limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online at the 165100 Baisley Blvd location?
Yes, you can search and reserve PO Boxes online at the USPS website and then complete your setup in person.
What are the operating hours for the United States Postal Service at 165100 Baisley Blvd?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Are there nearby places where I can shop or eat before or after visiting the Post Office?
Yes, nearby options include Rochdale Village Shopping Center for shopping, OB's Bakery and Restaurant for baked goods, and Crab Du Jour Express for seafood meals.
If I need office supplies, which nearby store should I visit?
Rochdale Stationers, a business office supplies and stationery store, is located nearby for your office needs.
Where can I find fitness or wellness services near the Post Office?
Nearby wellness options include Crunch Fitness for gym and boxing classes, Brooks Barber & Spa, Ms Gemini Beauty Salon, and Shine Rochdale Nail for beauty and spa services.
Are there nearby locations for banking or financial services close to the Post Office?
Yes, nearby you can find Chase Mortgage for bank and mortgage services, TD Bank ATM for cash withdrawals, and Jackson Tax Service for financial and professional services.