United States Postal Service

1.9
223 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 165100 Baisley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
165100 Baisley Blvd, Jamaica, NY
11434, United States

Hours

Reviews

1.9
223 reviews
5 stars
33
4 stars
15
3 stars
8
2 stars
6
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with specific complaints about individual employees' attitudes and lack of professionalism.

Delivery Issues

Customers reported frequent problems with mail delivery, including misdelivered packages and unresponsive service regarding package inquiries.

Mixed Experiences

While many reviews were negative, some customers did mention positive interactions with specific employees who provided helpful and friendly service.

Management Concerns

Several reviews suggested a need for better management and training of staff to improve overall service quality.
  • KL
    Kayla Leerdam
    Dec 12, 2025
    1.0
    Rude place, never go unless you want to get yelled at for no reason. Employees don’t care about anything.
  • TT
    T
    Dec 6, 2025
    5.0
    The window clerk was very friendly.
  • JC
    J Caraballo
    Nov 22, 2025
    1.0
    The African American lady who only sits to the far L closes to the exit door is a staple of a bad attitude.. I would go to any other teller but her she hates her job and it shows.. please transfer her out!!!
  • HB
    HQ- BOSS
    Sep 29, 2025
    1.0
    I called the phone line like crazy no response what if it’s was a deff or blind person smh poor I called other post office bam they answe like that
  • LC
    Lee Cho
    Sep 27, 2025
    1.0
    Supervisor doesn't return calls to fix issues. I've having issues with my mail being delivered. It's beginning to happen on a regular basis. The app is showing pieces of mail that should be delivered and it hasn't been. Something needs to be done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.