United States Postal Service

1.6
228 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 250 N Boundary Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 N Boundary Rd, Jamaica, NY
11430, United States

Hours

Reviews

1.6
228 reviews
5 stars
21
4 stars
9
3 stars
8
2 stars
5
1 star
185

What are people saying?

AI-generated from recent customer reviews

Package Theft

Numerous customers reported theft of packages at this facility, particularly international shipments, leading to a lack of trust in the service.

Customer Service

Many reviews highlighted rude and unhelpful staff, with complaints about poor communication and lack of assistance.

Delays and Inefficiency

Customers frequently experienced significant delays in package processing and delivery, with some packages sitting for weeks or months without updates.

Passport Services

While some customers had positive experiences with passport services, many reported unprofessional behavior and inefficiency from staff.

Communication Issues

Customers faced difficulties reaching the facility by phone, with long wait times and unresponsive service contributing to frustration.
  • PP
    Philip Patterson
    4 days ago
    1.0
    My package from overseas went through this facility and now its gone. Based on all of the other reviews I have lost $110. I guess someone either stole my stuff or Its lost forever.
  • IO
    Ilyas Omar
    Nov 3, 2025
    5.0
    Truck entrance is at Eastern Rd.
  • AM
    AISENA MATVEEVA
    Oct 10, 2025
    1.0
    My international package arrived at this customs office and got lost!
  • ZC
    Zaka Collin
    Oct 2, 2025
    1.0
    SO QUICK NOTE IM IN COTACT WITH USPS MANAGER AT THIS SITE WE WILL CATCH THE THIEF FROM NOW ON WILL START REPORTIMG ON THE DAY WHEN THINGS GO MISSING AND WE CAN BLEED THEM OUT....IT WOMT TAKE LOMG TO CATCH U...THANK U FOR USPS manager contacting me AND BETWEEN US UR DAYS ARE NUMBERD WHO THINKS ITS OK TO STEAL FEDERAL MAIL UPDATE SO AGAIN 2PACKAGES more packages ARRIVE AT USPS and then being sorted on the 250 N boundary road side of the USPS JFK side of the building and they go missing no updates or scans since 14th nov then 1 ends up @ 75 N Hanger road @1040am the tracker is switched off it's stolen...one package has completely left the building 48 hours Ago and the USPS thief must of realized there was a apple tag in it and a t mobile Gps he must of sold or given the goods to someone who works at 75 N Hanger JFK into 11430. USPS POSTMASTER NEEDS TO PUT A STING OPERATION TOGETHER OR CHECK THE 14TH Nov CAMERAS WHOS STEALING INTL PACKAGES THEN DRIVING DOWN TO THE CORNER 2MIMS AWAY to N boundary and Hangers Rd either somome from the night sorters have stole it and sold it to someone who works at the 75 N Hanger road logistics compamy...get Cctv footage of the 13th nite AND 14TH NOV MORNING OF WHAT ONE OF YOUR SORTERS HAS STICKY FINGERS Im also having problems with packages going through here to the uk,shipments are getting stolen and gps tags are being dispersed.I left a pen that has a camera on it I got from the spy shop,showed USPS staff opening my package removing items a phone and gift cards worth $250 and then sealing my package back up.Postmaster and customs need to start watching the cameras because there are thief's stealing outbound packages to London uk
  • JM
    Jasi Minhas
    Sep 19, 2025
    1.0
    PLEASE BE AWARE THERE ARE THIEFS STEALING PRODUCTS OUT OF SHIPMENTS…….the past 2 months 3 times high value goods I’ve been sending to the uk have been getting stolen once they reach this LOCATION.So I started using tiny trackers and I would hide 1 in the product and put 1 in the box.i would be watching the packages movement and 1 tag would get separated in this building.So for example 2 days ago the empty package got delivered to the uk 1 tracker was still in the box but the 2nd tracker was dumped in queens.Im now putting in small camera device so as soon as someone opens this I will get a picture of there face.Once I catch the thief I’m taking the video and all the evidence I’ve gathered to the media.How can a secured USPS ICS have people who are stealing international shipments?Unless the management are in in it aswl?Out of my last 4 shipments to the uk 3 have been stolen the package is being opened with a blade nice and neatly and then being taped up neatly. I’ve been speaking to a post master and they are opening an investigation.When I’m dropping these packages to the post office in the states the weight of the package gets recoded,once they are reaching the location country the weight of the box has reduced significantly this is what the post master has realized so far.haven’t had a issue with anything traveling to any other European country as I send E-comm to Spain,Italy,France and the uk plus a couple other Euro countries.Im having this issue with all the uk packages.all of a sudden the past 4/5 months I’ve had a total of 9 packages been emptied and stolen I’ve had 6 packages stolen from this location and the other 3 have reached Newark airport and they are getting stolen there?I don’t know if thief’s are just targeting UK flights but anyone using USPS and sending to the UK be very wary of what you send.Anything of any value will be stolen.I would give minus -stars if possible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.