United States Postal Service

1.9
84 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13869 Queens Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13869 Queens Blvd, Jamaica, NY
11435, United States

Hours

Reviews

1.9
84 reviews
5 stars
13
4 stars
7
3 stars
0
2 stars
2
1 star
62
  • JY
    Jamini Young
    Dec 8, 2025
    1.0
    Don't go to this post office unless your items are absolutely pristine. The Indian woman clerk told a person in front of me. He couldn't use the label that a company had sent him. No reason why. Then I didn't write my address particularly neatly so I wasn't allowed to mail my item. I can't wait for the post office to go away and I definitely won't go back to this location.!
  • GB
    Gladys Baltodano
    Nov 26, 2025
    1.0
    I’ve been coming to this post office for over 20 years, and unfortunately nothing has changed. The staff continues to be rude, and there is a consistent lack of customer service skills. In the past, they have even failed to open on time, which makes things even more frustrating for customers who depend on their hours. It’s disappointing that despite all the negative reviews they’ve received over the years, there has been no improvement in service. I truly hope they take customer feedback seriously and make the changes that are long overdue.
  • P8
    pep “pepsi83” 83
    Nov 21, 2025
    1.0
    This postal office stole my wedding invitations put them.in the mailbox about 2 weeks ago and no one got there invitations, if you guys have them and coming to the wedding g make sure to bring a gift.. I tried calling the office, thats if customer service gave me the wrong number which I wouldn't be surprised
  • SS
    Softpeanut1
    Nov 20, 2025
    1.0
    The old lady is very rude she threatened and said “she would never forget me”
  • MR
    margarita rodriguez
    Oct 7, 2025
    1.0
    I put in for redivilery got a confirmation when I called 800 number the automated tells me I got a redelivery but when I spoke to the agent their no information UPS serives stink horrible service I been waiting all day

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.