Brand Certified
United States Postal Service
1.6(939 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8840 164th St, Jamaica, NY
11432, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8840 164th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
939 reviews
5 stars
109
4 stars
28
3 stars
30
2 stars
25
1 star
747
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unhelpful, rude, and dismissive staff, leading to a frustrating customer experience.
Delays
Many customers reported significant delays in package delivery and processing, with some packages stuck for weeks.
Staffing Issues
Frequent mentions of understaffing and long wait times at the post office, contributing to poor service.
Package Security
Concerns were raised about missing packages and potential theft by employees, with customers feeling their items were not secure.
- GBgyörgy benedek5 days ago2.0Lead-winged, Concrete Owl!
- TTTxshrifFeb 5, 20261.0Package was supposed to be delivered to my address but they allowed someone else to pick it up from their office without any verification and now I don’t have my package anymore
- AAArmandoFeb 3, 20261.0yo espera un paquete el dia 27 de enero y todavia no me a llegado y hoy estamos a 3 de febrero
- JPJaneth ParentJan 31, 20261.0This was one of the worst customer service experiences I have had. The staff were unhelpful and seemed unwilling to assist. For every request, they created obstacles and kept sending me to different windows instead of resolving the issue. I went to request a mail forwarding form, and the employee in charge said she only had two and no more, as if it were my responsibility to solve the problem. After repeatedly asking what I should do, she told me to ask at other windows instead of checking herself. She made no effort to look in the box that reportedly contained more forwarding forms. Overall, the service felt dismissive and unprofessional.
- CCCeceJan 20, 20261.0Literally the worstttt postal service to serve a community, who ever is the NEW carrier doing routes in Jamaica (archer ave) has to be either LAZY, SLOW, OR INTOXICATED because one day mail is delivered no problem, the next you be waiting all night and don’t have a package lordddd just recently a package was scanned delivered and I never received it, I reported it missing after a week, submitted a claim and was told it was scanned in a different destination, before going through that process I went in person on my lunch break and a worker “allegedly” passed the information down to a supervisor who allegedly said she called the carrier and asked about the package and he said he don’t remember 🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️ so you just flat out lying about delivering customer package!! I believe it was STOLEN and guess what I’m sitting here writing this review as I wait on both regular mail and a package and it’s now 7:15PM!!! Please investigate these workers, because they not doing they job!! It’s not fair to the community!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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