Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6051 in Jackson Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 83rd St & Roosevelt Ave, Next To "Metro Pcs", Not On 37th Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
308 reviews
5 stars
86
4 stars
20
3 stars
17
2 stars
20
1 star
165
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Customers consistently reported long wait times, often exceeding 30 minutes, due to understaffing and high customer volume.
Staffing Issues
Many reviews highlighted the need for more staff, with frequent mentions of only one employee working during peak hours.
Customer Service
While some customers praised individual staff members for their politeness, many others reported rude and unprofessional behavior from certain employees.
Inconvenient Hours
Customers expressed frustration over the store's opening hours, particularly the late opening time of 9 AM.
Store Size
The small size of the store was noted as a contributing factor to the long lines and cramped conditions.
- NENaima ElaynyNov 15, 20251.0The worst store The store opens at 10 am he comes at 10:05 go in and wait 10 min extra to get ready with rude attitude
- SGSeran GeeNov 3, 20252.0The longest lines I've seen for a UPS store. Plan accordingly.
- LHLaurel HalterOct 28, 20252.0Inadequate. It should not take 20 to 30 minutes to drop off a prepaid return. Understaffed, only one attendant on package drop off. There should be a separate line or self service for package drop off. Inconvenient hours, they should open before 8am for package drop off, not 9am. The same copied and pasted reply to all negative reviews, zero improvement. Counter staff are polite.
- BABrian AOct 27, 20251.0This place has a line out the door and down the block. Ridiculous. Come on UPS get it together Response: Seriously with that bs. There are more than 20 people in line here every day. You arent striving to do anything. You need a much bigger location, you just dont care. Im going to stop using UPS to ship $1 to tape a box. $3 to print a label. This place is THE WORST
- TPTsering PhuntsokOct 21, 20255.0Their service is great and it's very convenient. 5 star for this UPS store.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6051 in Jackson Heights offer?
The UPS Store #6051 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #6051 located?
It is located at 37-63 83rd St, Jackson Heights, NY 11372, next to MetroPCS, at the intersection of 83rd St and Roosevelt Ave.
What are the opening hours of The UPS Store #6051?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
Is The UPS Store #6051 open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19. It operates regular hours on some holidays like November 11 and November 28.
What payment options are accepted at The UPS Store #6051?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and passport photo services at The UPS Store #6051?
Yes, the store provides notary services and passport/photo ID services.
Does The UPS Store #6051 offer shipping supplies and moving boxes?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage.
How can customers access The UPS Store #6051 via nearby public transit or landmarks?
The store is near Roosevelt Ave and 83rd St, next to MetroPCS. This central location makes it easy to find from nearby transit stops and local businesses.
What nearby community services can visitors to The UPS Store #6051 also explore?
Nearby is Colectivo Intercultural TRANSgrediendo, a social service organization serving the community, which visitors may find interesting.
Are there any nearby restaurants customers can visit before or after coming to The UPS Store #6051?
Yes, Los Tres Potrillos, a Mexican and Tex-Mex restaurant, is nearby and a great spot to enjoy a meal.