United States Postal Service

2.6
70 reviews

About

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Visit your local Post Office™ at 213 Tioga St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
213 Tioga St, Ithaca, NY
14851, United States

Hours

Reviews

2.6
70 reviews
5 stars
23
4 stars
5
3 stars
1
2 stars
6
1 star
35
  • SM
    Sagara Mati
    Nov 6, 2025
    1.0
    Usually I have a good experience, but today I had a card to pick up a letter, and I asked the lady if she could also give me the mail in the po box becausei didnt have the key with me. She said no, they don't give mail over the counter. This is not true, because I have done this 8n the past. She said they aren't supposed to be doing that. I have gone there over the years and never had this problem. I said, are you really goung to make me go all the way back to the office, get the key and come back? I showed my ID. She said no. So I had to make a trip all the Elway back and return. I feel since 8t never was a problem before, she could at least have given me a warning this one time and given me the mail. Anyway, I did google this question, and it states that customer service CAN give you your po box mail, but may request ID. So she outright lied to me.
  • TS
    The Suave Sultan
    Sep 30, 2025
    5.0
    People love to rag on the Post Office, but I haven’t had much in the way of bad experiences. Every time I’ve come in the people here have been nice to me and quite helpful. Sometimes you have to wait in line for a bit but it’s not the workers’ fault that they’re understaffed. Overall, I can’t really complain.
  • SE
    Sherrhonda Ebony
    Sep 2, 2025
    2.0
    My daughter and I received a notification that our packages were delivered to the mailbox. I went outside my package nor was hers there. The packages were coming from different locations. When I tried to call I was told that the package was scanned and delivered. When I tried to call the direct number to the downtown post office it just hangs up on you. Now I have no way of knowing where the packages are. I was told from one of the representatives (from the 800 number) that the carriers sometimes scan the packages before it gets to the location. That’s insane because if in the process the package gets misplaced it was scanned as delivered when it actually was not.
  • LR
    Lorana Rollins
    Jun 7, 2025
    1.0
    The clerk was super sick, coughing repeatedly and sniffing, he should of been wearing a mask or better yet stayed home! It was terrible and very rude to stand waiting for him to get done with several coughing spells and wiping his nose as he touched our items was a total disaster!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.