United States Postal Service

2.7
86 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 757 Warren Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
757 Warren Rd, Ithaca, NY
14850, United States

Hours

Reviews

2.7
86 reviews
5 stars
28
4 stars
8
3 stars
3
2 stars
6
1 star
41
  • HW
    hana warrior
    Dec 20, 2025
    1.0
    I’m so sick of the games they play they have done nothing to help answer any of my questions and they won’t pick up the phone just go to the downtown one they actually answer questions without yelling at you and making you feel small and worthless and they treat you with respect
  • KK
    Katie
    Dec 20, 2025
    1.0
    They are liars they told me they would give me the key to my mailbox on Tuesday it’s Saturday now and I still haven’t received it after waiting 8 days and they refuse to pick up the phone so I can get an update and now I’m losing $600 on traveling expanses because they refuse to give me the key to get my documents that I need for traveling to see my dying grandmother
  • EE
    Erica
    Dec 19, 2025
    1.0
    From now on just go to the one downtown at least I get treated like a human being!!!!! So rude and refuses to give me my packages and tells me to wait until they are delivered but yet the websites I ordered my packages from states that they couldn’t deliver to my address for one reason or another and when I go to the post office to see what can be done they refuse to help me or hand them over
  • GS
    gothanoria sabberhaggen
    Dec 19, 2025
    1.0
    I needed to get new keys for my mail box and they told me it be ready by Thursday at the latest and now it’s Friday a week after I requested and paid for new keys and i went up today to see if there’s any updates and they yelled at me about having to wait for a phone call first I went up yesterday as well and I told them I have to get into my mailbox to get my id because I needed it for going out of town tomorrow and it’s an emergency and they just yelled at me for wanting to get my id from my mailbox how hard is it to get a copy of the keys to my mailbox so I can get my id?
  • BW
    Borui Wang
    Dec 11, 2025
    2.0
    It's pretty easy to access than the UPS store at college town. But you WILL lose your package or have it signed by mailman, etc., when dealing with them. And agents here are particularly bad & unwilling to solve these problems. I was in the line for 20 mins only to be told my lost package was scanned in front of my apartment door and I should submit a request online. It's the second time the same thing happened in the last month.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.