Staples

4.1
167 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ithaca, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
744 South Meadow Street, Suite 450, Ithaca, NY
14850, United States

Hours

Reviews

4.1
167 reviews
5 stars
104
4 stars
30
3 stars
6
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude or inattentive.

Staffing Issues

Frequent reports of understaffing leading to long wait times and poor service during busy periods.

Product Availability

Customers generally found the store well-stocked with a good selection of products, although some noted issues with inventory accuracy.

Store Environment

The store is described as clean and well-organized, with a pleasant shopping atmosphere.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the service and others expressing frustration with specific incidents.
  • BW
    Byron W
    Dec 13, 2025
    3.0
    I went in to pick up an Amazon package, and the line was really long. Mostly people doing Amazon returns. Only one person working the counter. I felt bad for the people actually purchasing things from the store who had to wait in the same line. There should be separate lines for purchases and for Amazon related business.
  • CT
    Chu-Hsien Tsai
    Nov 29, 2025
    5.0
    Has bathrooms with multiple stalls. Really appreciate them being considerate of the customers.
  • CG
    Charles Geisler
    Nov 21, 2025
    2.0
    Store employees nowhere to be found. Cashier had to walk to back of store to help me find my product.
  • JS
    Joanne Sweeney
    Nov 3, 2025
    5.0
    Always can find what I need in the store and prices are good combined with the rewards programs!!
  • FB
    Frank Baldwin
    Oct 20, 2025
    1.0
    It's seem hit or miss depending on staff. But today's experience was horrible. There was some other customers getting some shipping done were it the sign says something about shipping. There was a sign clearly saying check over 2 registers. Since I was the only 1 in line at the time, I walked up to the register. 2 other people got in line for checking out. Waited a bit and had to wave down a staff member and interupt her social chat with the guy from printing. Instead of coning over and checking me out, she went into some stupid explaination that the shipping area was in fact a check out and seemed annoyed to be doing her job. So, instead of helping me, I returned my itwms and left. Talk about poor custoner service. Some girl in braids. Had she bee doung her job, she would have realized that there were people waiting and that I had indeed been in front of the line. Discouraged and another reasob why people shop online instead.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Ithaca, NY?

Staples offers printing, shipping, technology, travel, recycling services, and provides products essential for work and learning.

What products can I find at Staples in Ithaca?

Staples stocks a wide range of products including laptops, desktops, printers, office supplies, furniture, and technology accessories from brands like Dell, HP, Apple, and more.