Chemung Canal Trust Company promises more than great customer service. We build our approach to banking around your needs-with a wide range of products and services that are accessible, supportive and empowering. Get started today!
I was always told 9am to 5 pm was bankers hours but now it’s 9 to 4 I get out at 4 so only can do banking on Saturday nice
CS
caitlin spry
May 31, 2025
1.0
I'm tired of having to call and get a new card just because I simply need a refund, and then that refund can take months for me to receive. Or if my card was fraudulently used then they still let that person take the money, but if I try use my own card I can't! How can someone else use my card and get away with it, able to get whatever money etc., they want but when I try to use it, I have to go through some bs for an hour to finally complete what I wanted to do! And I'm still trying to get a refund for an order that I placed, all for me to go to some foreign phone number where no one speaks English, it's as bad as the ones with a robot, and then they have to ask me what bank it is! Like how don't you know what the bank is, you work for them don't you?? Isn't that really sketchy, almost like every other bank out there that scams you and steals your money! And then when they take money out of your account, that you don't have, they'll charge you almost $300! So you steal my money that I had saved, then try to get me to pay you more money for no reason!
BW
Breanna Wilson
Feb 23, 2024
2.0
I find chemung as a whole is kinda funny with their business practices and they usually aren't able to reason why things are they way they are. We actually had so many difficulties that we had to switch banks.
DD
Dan
Jun 27, 2019
5.0
It's a Very good bank i never have any trouble and the tellers are always nice definitely a five star Bank. Thank you Chemung Canal Trust Company
Frequently Asked Questions About Chemung Canal Trust Company
What are the regular business hours for Chemung Canal Trust Company?
Chemung Canal Trust Company is open Monday to Friday from 9:00 AM to 4:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
What are the drive-through hours at Chemung Canal Trust Company?
Drive-through services are available Monday to Friday from 9:00 AM to 4:00 PM and on Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
Where is Chemung Canal Trust Company located?
The Chemung Canal Trust Company branch is located at 304 Elmira Road, Ithaca, NY 14850, USA.
What products and services does Chemung Canal Trust Company offer?
They offer a range of financial products including personal checking, savings, home loans, mortgages, auto loans, line of credit, and credit and debit cards.
Is Chemung Canal Trust Company accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrance and parking available.
How can I contact Chemung Canal Trust Company?
You can contact them by phone at +1 607-272-2407 or via email at Contactcenter@chemungcanal.com.
Does Chemung Canal Trust Company accept credit cards like Visa and MasterCard?
Yes, they accept payment options including American Express, Cash, Discover, MasterCard, and Visa.
What nearby transit or parking options are available to reach Chemung Canal Trust Company?
While specific transit stations are not listed, nearby points such as Walmart and Hobby Lobby shopping centers are close, potentially offering parking and easy access. Customers can also use local ride services with Uber integration available at the branch.
What dining options are near Chemung Canal Trust Company for a meal before or after banking?
Customers can visit nearby dining spots like Panera Bread for coffee or bakery items, Taco Bell for fast food, or MIX Social Dining for breakfast and brunch, gastropub, and tapas bar offerings.
What nearby businesses could be useful for additional shopping or services when visiting Chemung Canal Trust Company?
Nearby businesses include AT&T Store and T-Mobile for mobile phone needs, America's Best Contacts & Eyeglasses for eyewear, Ulta Beauty for cosmetics, and several automotive services such as Willcox Service & Tire and Mavis Discount Tire.