Brand Certified
The UPS Store
3.4(204 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
204-17 Hillside Ave, Hollis, NY
11423, United States
Certified by The UPS Store • Mar 01, 2026
(718) 776-1002
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ny/hollis/204-17-hillside-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5535 in Hollis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Franhill Plaza At Francis Lewis & Hillside..
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
204 reviews
5 stars
108
4 stars
14
3 stars
5
2 stars
6
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Efficiency
While some reviews noted quick service, others reported long wait times and understaffing, particularly during busy periods.
Management Issues
Several reviews pointed to poor management decisions, including inadequate staffing and unaddressed equipment issues, leading to customer dissatisfaction.
Cleanliness and Organization
The store's cleanliness and organization received mixed reviews, with some customers noting a well-organized environment while others described it as messy.
Pricing Concerns
Customers expressed frustration over additional charges for services like tape and packaging, feeling that the store upsells services unnecessarily.
- EOEv OLuTioN2 days ago1.0$1 just to put a piece of tape less than 2 inches long on a package. Insane smh
- MHMarwa HFeb 26, 20265.0Amazing little store. The 3 workers there are very friendly and helpful towards everyone. The young man who was serving me, Ladre is his name, is very courteous and considerate. I had a big rug to return and when I requested his help carrying it he didn't hesitate and came to my car and took it inside with a smile on his face. We need this friendly attitude in the world more often. I see some reviews with crowdedness concern, but the place wasn't busy when I went there on a Wednesday morning. Most probably the early morning timing is better there at dropping packages. There is a parking lot dedicated for all the stores in the Plaza, which is a huge advantage considering how tedious it would be having to drop off returns while parked at a distance. Overall, my experience has been a breeze there.
- OSOtto StarzmannFeb 19, 20265.0I was delighted with the speed of service at this locatiin: I was in and out of the store in less that two minutes—and my matter was fully taken care of in that time!
- LJLorraine JoynerFeb 16, 20265.0Avani excellent customer care..patient professional thorough acknowledgable all of the above warrant a 10+++ rating !
- KTKyedi ThomasJan 31, 20261.0No common sense! Instead of creating one line for self service and one line for the cashier, the created one line for both. There is 20 customers in the store currently, a very small location, and the kiosk is not being utilized. Poor management. Saturday January 30th, 2026, 3:36pm
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5535 in Hollis offer?
The UPS Store #5535 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #5535?
The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5535 open on holidays?
The store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and 28, it follows regular hours.
What payment methods are accepted at The UPS Store #5535?
Payments can be made with American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #5535 located?
It is located at 204-17 Hillside Ave, Hollis, NY 11423, United States, in the Franhill Plaza at Francis Lewis & Hillside.
Does The UPS Store #5535 provide mailbox and mailing services?
Yes, they provide mailbox rentals and mailing services including shipping and postage.
How can customers contact The UPS Store #5535?
Customers can call +1 718-776-1002 or email store5535@theupsstore.com for inquiries.
What nearby dining options are available around The UPS Store #5535?
Nearby dining includes Hillside Hot Bagels, Fran Hill Deli, Aloha Krab Cajun Seafood & Bar, Gaby’s Restaurant, and McDonald's for convenient meals before or after your visit.
Are there nearby services related to document shredding near The UPS Store #5535?
Yes, Shred Nations, offering shredding and professional business services, is located near The UPS Store for additional shredding needs.
What nearby businesses could complement a visit to The UPS Store #5535 for security or financial advising?
Nearby, Parker Consulting Group offers private investigation and security services, and Investigreat provides financial advising, which may be useful for business customers.
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