United States Postal Service

Reviews

• JC

  Joe Capogrosso

  Feb 9, 2026
  1.0
  I am writing to formally complain about the complete failure to deliver my mail in Marlboro. We just experienced the biggest snowstorm in a decade. Despite being in my 60s, a disabled Veteran, I personally cleared my mailbox as best as physically possible so delivery could be made. Yet my mail carrier apparently decided that reaching out less than a foot to place mail in the box was too dangerous. I find it insulting that this is labeled a “safety issue,” especially when the same mail carrier is regularly observed driving without a seatbelt. If safety is truly the concern, that hypocrisy speaks for itself. To make matters worse, when I called the post office today, I was told that the carrier had already left without my mail, based purely on the assumption that my mailbox was still not accessible. No attempt was made to verify this. No notice was left. My mail was simply withheld. Let me be clear: assumptions are not a delivery standard. Veterans, disabled residents, and paying customers should not be punished because a carrier chooses not to make even a minimal effort. This situation is unacceptable. I expect an explanation, corrective action, and assurance that my mail will be delivered properly going forward.
• AJ

  A J

  Feb 5, 2026
  5.0
  Lady at the counter was very kind and helpful
• PP

  pupps9662

  Apr 28, 2022
  1.0
  I rate this post office in highland and Milton 1 star do to my experience since I moved from city year ago. My online business generates 20-30 packages daily which I notice when my package get to any of these little town post office was issue of scanning each one isn’t that usps job? So they recommended me to start scan sheet so they don’t have to scan each package they scan 1 paper barcode on sheet for all packages I did that and noticed new problem. Now Kim from highland is returning packages with sticky note pointing out postage due we take same package to other post office with same label they except and deliver. According to usps supervisor handling case said that is why usps has postage due in place Kim not supposed to do that with package. We wish they would cycle these worker at Milton and highland post office to other post office give good worker chance to make community post office better experience. Neighbors warned me about Milton post office worker attitude which I did not believe till she came back from vacation then I new this was lady they was talking about was last time there and now I won’t take any of my packages to highland either.
• A

  -

  Mar 16, 2017
  1.0
  Packages are always days late, always issues with arriving. And they often leave my packages by the road or in a plastic bag hanging from mail box door. My reviews for ups and fedex are perfect. I will never use usps again.

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