United States Postal Service

3.7
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 547 State Route 32 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
547 State Route 32, Highland Mills, NY
10930, United States

Hours

Reviews

3.7
24 reviews
5 stars
15
4 stars
1
3 stars
1
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0
1 star
7
  • MM
    mima7230
    Oct 26, 2025
    1.0
    My mail is constantly delivered to a different address. When I track them, it says that they were delivered. Nothing I can do when it says that. No place to e-mail and inquire. When I called, the person answering the phone says: "It happened again?' Three times in less than four weeks. I was supposed to get a package on Saturday (October 25)and the mail NEVER came. The carrier must have taken a sick day. When I looked it up it says that the package was being held at the post office by MY REQUEST! UNBELIEVABLE! I'm sure if I call there will be an excuse. Since I can't prove anything there will be nothing I can do. Are they upset that I call when the tracking says that it was delivered but I never got it? I pay money for these packages, they are not free. I need and have the right to find out where they were delivered and get them back. Update: December 2025. I ordered an item and the tracking said it was to be delivered on a certain date. When I didn't get it and I looked it said that it was being held at the post office at 'customer's request'. AGAIN!!!! There was no mail on the day it was supposed to be delivered. I didn't know that they took days of the week off. I understand delays but I do not appreciate it when they say that 'I' requested something I didn't. If I ask the shipping company they will say that 'I requested it to be held'. I hate being used as an excuse to not do their work.
  • DM
    Davis Meiley
    Dec 23, 2024
    1.0
    The cashier decided to have a personal phone call on speaker phone instead assisting customers.
  • TU
    Tom Urtz
    Dec 31, 2019
    5.0
    Great service. Friendly atmosphere!
  • GS
    Gerilyn Sestok
    Dec 10, 2017
    1.0
    Amazon said they delivered a package Dec 9th. Today is Dec 10th and I have not received it. Also on Dec 9th I did not get any mail. I always get mail. I called the automated computer tracking phone number and after choosing many many options and putting in 22 tracking character numbers I was disconnected. USPS always leaves packages at my front door yet they didn’t on Dec 9th and I didn't get any mail. I can only assume my mail is lost. Mail picked up at postoffice this AM December 11, 2017. There was no mail delivery December 9th due to snow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.