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United States Postal Service

2.7
(231 reviews)

Business Details

185 W John St, Hicksville, NY
11801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 185 W John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
185 W John St, Hicksville, NY
11801, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.7
231 reviews
5 stars
83
4 stars
13
3 stars
6
2 stars
2
1 star
127
  • DG
    Diane Garcia
    4 days ago
    5.0
    The office I work for relies on this location to be open until 9pm on April 15th, so I was surprised to see the status as Temporarily Closed. Everyone, this location is OPEN! And open for the hours it indicates. Google, please change the status!
  • RP
    Rahul Pandit
    6 days ago
    5.0
    The Hicksville USPS facility is my go to place for postal services needs. Over the years my experience with the staff has improved to great satisfaction. Recently, I have had my son's and my passports renewed via this facility. The entire experience was smooth, accurate and expeditious. The lady processing our applications/paperwork was professional and courteous. The appointment system worked well and we were done within 35 minutes - that includes taking pictures, processing paperwork and shipping documents. We both received our passports via expedited delivery in record time. Great service by USPS.
  • JC
    Jermaine Cole
    Feb 15, 2026
    1.0
    Absolute incompetence from the supervisor. I had an issue with a package that has not even left the state I ordered it from and was supposed to be delivered to me 2 days ago. The most help she could provide me was to tell me there is nothing they can do. Not even telling me if my package was in transit after I provided a tracking number. I was asking questions concerning about my package and she insisted I was getting upset and told me to stop yelling even though my voice never even came close to an angry tone. She couldn’t wait to get me out of there and no matter how I tried to ask for even the smallest bit of help, it was like I was in the wrong for even asking. Yet the post office in queens told me my package hasn’t left the state. Straight disrespectful and completely unhelpful
  • W0
    WinterStars 008
    Jan 17, 2026
    1.0
    This post office is amongst the worst I've been to due to the fact that the staff members who work here are absolutely awful and supervisors even the postmaster are no better
  • PX
    Pharaoh XP
    Dec 23, 2025
    1.0
    I wish I could give them 0 stars but sadly I can't. My package was in their care for weeks and due to that I had an extremely late package that I was supposed to give for my family on Christmas

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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