With a focus on the community of small businesses and consumers, Staples in Hicksville, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.
Efficiency
Many customers experienced slow service, particularly in the printing and returns departments, leading to frustration.
Product Availability
Customers noted issues with stock availability and organization within the store, making it difficult to find items.
Positive Experiences
Several reviews highlighted exceptional service from specific employees, showcasing a few standout staff members who provided excellent assistance.
Store Cleanliness
The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
PM
Patty Marshall
Oct 20, 2025
5.0
My recent experience in the store was fantastic. Sales person was efficient and very friendly.
MG
MattyG Gulotta
Oct 17, 2025
3.0
Stopped by Staples in Hicksville to print some documents on card stock — simple enough, right? Not quite. I gave them my name, clearly, and somehow ended up as “Mathew Galottu.” Not even close. At that point, I was half expecting them to hand my order to someone named Michael Giraffe.
They told me same-day printing costs more than next-day, so I said, “No problem, I’ll take next-day.” Naturally, they immediately started printing it right in front of me. When I said, “Wait, shouldn’t you ask if I want to pay the more expensive price?” they just smiled and said, “It’s okay.” Oh, well — as long as they’re okay, right?
Prints came out fine, but the process felt like an improv comedy show no one rehearsed for. Five stars for entertainment value, two for actual service.
JJ
Johnson John
Oct 14, 2025
5.0
Very fast & efficient process
JJ
JOE
Oct 13, 2025
1.0
DO NOT TRY TO RETURN AMAZON STUFF HERE! YOU WILL WASTE AN HOUR IF YOUR LIFE!!! This place is ridiculously overpriced there's a line in every time you go in there I don't know for what, I don't know who buys this stuff but let me tell you it's crazy get your stuff from Amazon save yourself the time and energy and gas and money cheaper and easier to return it takes forever in a day, at this location. If you're returning for Amazon don't bother there was six people deep in the line other employees were standing around doing nothing and one guy was at the register I waited 20 minutes and I left the line didn't move don't bother going to the Staples at all get it from Amazon as I will be doing from now on for everything I made a mistake of coming here.
KD
Kevin Diaz
Oct 11, 2025
2.0
I needed to print some documents and a girl with glasses and short hair in that area was almost yelling at me just because the other girl who was helping me forgot to ask for my ID, as if it was my fault, besides, she always serves with a bad attitude, I've see her do that to other costumers also.
What are the regular business hours for Staples in Hicksville, NY?
Staples in Hicksville, NY is open Monday through Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.
What services does Staples in Hicksville offer?
This Staples location offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.
Can customers pick up orders in-store or use curbside pickup at this Staples?
Yes, Staples in Hicksville provides in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which brands are available at Staples Hicksville?
Staples carries brands such as Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Brother, Canon, Epson, and many others.
What payment options are accepted at the Staples Hicksville store?
Staples accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, and Visa credit cards.
Does Staples in Hicksville provide recycling services?
Yes, Staples offers recycling for electronics, ink cartridges, and batteries as part of their recycling services.
Where is Staples located in Hicksville, NY?
Staples is located at 442 S Oyster Bay Road in the Woodbury Shopping Center, Hicksville, NY 11801.
Which nearby restaurants can customers visit before or after shopping at Staples?
Customers can enjoy nearby dining at Pastaeria (Italian), Bagel Boss Hicksville (bagel shop and kosher bakery), New Leung How Kitchen (Asian fusion), Leung How Kitchen (Asian), and Greek Xpress (Greek fast food).
Are there nearby shipping and courier services customers can use along with Staples shipping services?
Yes, the UPS Alliance Shipping Partner is located nearby, providing vehicle shipping and courier services complementary to Staples' shipping offerings.
What nearby stores and services can customers explore around Staples Hicksville?
Customers can also visit Michaels for arts and crafts, T.J. Maxx department store, Walgreens pharmacy, CVS Beauty spa, Emma's Nails salon, and Woodbury Kosher Meats & Catering nearby.