Staples

3.9
151 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hicksville, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
442 S Oyster Bay Road, Hicksville, NY
11801, United States

Hours

Reviews

3.9
151 reviews
5 stars
91
4 stars
17
3 stars
10
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Efficiency

Many customers experienced slow service, particularly in the printing and returns departments, leading to frustration.

Product Availability

Customers noted issues with stock availability and organization within the store, making it difficult to find items.

Positive Experiences

Several reviews highlighted exceptional service from specific employees, showcasing a few standout staff members who provided excellent assistance.

Store Cleanliness

The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
  • PM
    Patty Marshall
    Oct 20, 2025
    5.0
    My recent experience in the store was fantastic. Sales person was efficient and very friendly.
  • MG
    MattyG Gulotta
    Oct 17, 2025
    3.0
    Stopped by Staples in Hicksville to print some documents on card stock — simple enough, right? Not quite. I gave them my name, clearly, and somehow ended up as “Mathew Galottu.” Not even close. At that point, I was half expecting them to hand my order to someone named Michael Giraffe. They told me same-day printing costs more than next-day, so I said, “No problem, I’ll take next-day.” Naturally, they immediately started printing it right in front of me. When I said, “Wait, shouldn’t you ask if I want to pay the more expensive price?” they just smiled and said, “It’s okay.” Oh, well — as long as they’re okay, right? Prints came out fine, but the process felt like an improv comedy show no one rehearsed for. Five stars for entertainment value, two for actual service.
  • JJ
    Johnson John
    Oct 14, 2025
    5.0
    Very fast & efficient process
  • JJ
    JOE
    Oct 13, 2025
    1.0
    DO NOT TRY TO RETURN AMAZON STUFF HERE! YOU WILL WASTE AN HOUR IF YOUR LIFE!!! This place is ridiculously overpriced there's a line in every time you go in there I don't know for what, I don't know who buys this stuff but let me tell you it's crazy get your stuff from Amazon save yourself the time and energy and gas and money cheaper and easier to return it takes forever in a day, at this location. If you're returning for Amazon don't bother there was six people deep in the line other employees were standing around doing nothing and one guy was at the register I waited 20 minutes and I left the line didn't move don't bother going to the Staples at all get it from Amazon as I will be doing from now on for everything I made a mistake of coming here.
  • KD
    Kevin Diaz
    Oct 11, 2025
    2.0
    I needed to print some documents and a girl with glasses and short hair in that area was almost yelling at me just because the other girl who was helping me forgot to ask for my ID, as if it was my fault, besides, she always serves with a bad attitude, I've see her do that to other costumers also.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Hicksville, NY?

Staples in Hicksville, NY is open Monday through Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.

What services does Staples in Hicksville offer?

This Staples location offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.