United States Postal Service

3.1
40 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 258 Halstead Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
258 Halstead Ave, Harrison, NY
10528, United States

Hours

Reviews

3.1
40 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
2
1 star
16
  • TL
    Thomas Locastro
    Oct 13, 2025
    5.0
    Friendly and efficient.
  • YS
    Yarine Salce
    Sep 16, 2025
    1.0
    I normally don’t leave reviews, but this experience was so upsetting that I felt I had to. I went in simply trying to get information about a slip that was mailed to me — something I didn’t recognize or understand. Since I don’t work for USPS, I expected a little guidance and clarity. Instead, the front desk employee was incredibly rude and dismissive. Before I could even explain the situation, she cut me off and said, “I’m not doing the back and forth with you,” even though I had only managed to get a single word out while showing her the document. This level of unprofessionalism and lack of basic customer service is unacceptable. As a customer, it shouldn’t be this difficult to receive help or even a simple explanation. A little patience and respect go a long way, and unfortunately, I experienced neither here. Just completely disappointing and unhelpful.
  • AP
    Anthony Pugliese
    Aug 22, 2025
    5.0
    If I could give 10 stars, I would. After horrible experiences with nearby post offices, I thought I would never be able to get a passport. I had to come to Harrison and I wish I had sooner. I showed up early for my appointment, but Shanice assisted me immediately. She was so pleasant and knoweldgeable- I was finished in 10 minutes. She listened and provided tremendous customer service. She is a great asset to the post office and I can't thank her enough for her assistance. It seems as if the whole staff in Harrison is pleasant and I commend them. I will come here from now on.
  • LC
    L C
    Aug 1, 2025
    5.0
    everyone is super nice and helpful smooth and easy A+
  • WM
    Waldir Monteiro
    Jul 2, 2025
    1.0
    It's been two months since I left my driver's license at the USPS Harrison counter. They picked it up and told me they kept it for me. I went there and every day they give me a strange answer. In the end, after insisting so much, the supervisor and the employee told me that it was sent by mail but they don't have the tracking number to give me. How can the U.S. federal government allow employees to send a document with my information without providing me with the tracking number? Now I'm going to have to call the police to file a report.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.