Staples

4.0
366 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Harlem, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
105 West 125th Street FRNT 1, Harlem, NY
10027, United States

Hours

Reviews

4.0
366 reviews
5 stars
214
4 stars
51
3 stars
30
2 stars
18
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their kindness and professionalism, others are criticized for being rude and unhelpful.

Staff Knowledge

Several reviews highlight knowledgeable and helpful staff, particularly in assisting with product selection and technical issues.

Print Services

The print department received negative feedback for poor quality and service, with multiple customers expressing dissatisfaction with their print jobs.

Store Experience

Customers appreciate the cleanliness and organization of the store, but some report issues with long wait times and understaffing.

Product Availability

While many customers find the store well-stocked with office supplies, some express frustration over the availability of specific items.
  • AK
    Annie Kim
    Jan 3, 2026
    5.0
    Zenaya at the print shops was so kind, patient, and helpful.
  • TS
    Tracy Swedlow
    Dec 15, 2025
    5.0
    Huge thanks to BRENDA and SANJAY in the Copy Center at the Staples on 125th Street in Harlem. When I ran into issues with the PrintMe system, Brenda jumped in immediately and got everything sorted with such kindness and professionalism. Both Brenda and Sanjay stayed late to help me under real pressure for an event the next day, and I truly appreciated their patience and generosity. Outstanding service.
  • AK
    Aigerim K
    Dec 12, 2025
    1.0
    Terrible experience at Staples. We came in just to print a few documents, but the employee deliberately sent us to use a computer without mentioning that there was an extra charge. Because of this, we ended up paying more for absolutely no reason. When we pointed out that she had misled us, the employee became openly aggressive and unprofessional, instead of acknowledging the mistake or trying to help. The level of service was unacceptable. I strongly advise staying away if you don’t want to deal with hidden charges and rude staff.
  • MM
    Michael Mulheran
    Dec 11, 2025
    5.0
    The BEST in the world. As a Systems Analyst from Wall Street and Wash DC and as a Secret Level USA security clearance holder the Lead tech Louis(sp?) and his immediate team member Katherine (sp?) as well as their expert computer sales team member Shyanne(sp?!!!!) are the very BEST in the world!!! I have VERY high standards when it comes to computers. I hope their manager Mike remembers when I spoke to him about this great experience that I had in leading my good friend to a new HP laptop w/ service contract, mouse, software, etc at Staples 125th Street in Harlem that his team made this purchase easy and perfect AND VERY wonderful for my friend whom I guided for these puchased items AND I told my friend this Staples at 125th Street was the best place in NYC to buy a new laptop computer with accessories. They all, these Staples employees mentioned here made a complicated purchase very plug 'n play. Thank you all!!! Michael from Hampton VA USA.
  • NF
    Niiamar Felder
    Dec 5, 2025
    1.0
    The general manager is aggressive and very rude. There is a nasty disposition with each encounter.

Frequently Asked Questions About Staples

What are the regular opening hours for Staples in Harlem, NY?

Staples in Harlem is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.

What services does Staples in Harlem offer?

The store offers printing, shipping, technology, travel, and recycling services, along with products essential to work and learning.