With a focus on the community of small businesses and consumers, Staples in Harlem, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for their kindness and professionalism, others are criticized for being rude and unhelpful.
Staff Knowledge
Several reviews highlight knowledgeable and helpful staff, particularly in assisting with product selection and technical issues.
Print Services
The print department received negative feedback for poor quality and service, with multiple customers expressing dissatisfaction with their print jobs.
Store Experience
Customers appreciate the cleanliness and organization of the store, but some report issues with long wait times and understaffing.
Product Availability
While many customers find the store well-stocked with office supplies, some express frustration over the availability of specific items.
AK
Annie Kim
Jan 3, 2026
5.0
Zenaya at the print shops was so kind, patient, and helpful.
TS
Tracy Swedlow
Dec 15, 2025
5.0
Huge thanks to BRENDA and SANJAY in the Copy Center at the Staples on 125th Street in Harlem. When I ran into issues with the PrintMe system, Brenda jumped in immediately and got everything sorted with such kindness and professionalism. Both Brenda and Sanjay stayed late to help me under real pressure for an event the next day, and I truly appreciated their patience and generosity. Outstanding service.
AK
Aigerim K
Dec 12, 2025
1.0
Terrible experience at Staples.
We came in just to print a few documents, but the employee deliberately sent us to use a computer without mentioning that there was an extra charge. Because of this, we ended up paying more for absolutely no reason.
When we pointed out that she had misled us, the employee became openly aggressive and unprofessional, instead of acknowledging the mistake or trying to help.
The level of service was unacceptable. I strongly advise staying away if you don’t want to deal with hidden charges and rude staff.
MM
Michael Mulheran
Dec 11, 2025
5.0
The BEST in the world. As a Systems Analyst from Wall Street and Wash DC and as a Secret Level USA security clearance holder the Lead tech Louis(sp?) and his immediate team member Katherine (sp?) as well as their expert computer sales team member Shyanne(sp?!!!!) are the very BEST in the world!!! I have VERY high standards when it comes to computers. I hope their manager Mike remembers when I spoke to him about this great experience that I had in leading my good friend to a new HP laptop w/ service contract, mouse, software, etc at Staples 125th Street in Harlem that his team made this purchase easy and perfect AND VERY wonderful for my friend whom I guided for these puchased items AND I told my friend this Staples at 125th Street was the best place in NYC to buy a new laptop computer with accessories. They all, these Staples employees mentioned here made a complicated purchase very plug 'n play. Thank you all!!! Michael from Hampton VA USA.
NF
Niiamar Felder
Dec 5, 2025
1.0
The general manager is aggressive and very rude. There is a nasty disposition with each encounter.
What types of products can I find at Staples in Harlem?
Staples stocks laptops, desktops, printers, office supplies, furniture, technology products from brands like Dell, HP, Apple, and more.
What payment methods are accepted at Staples in Harlem?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Staples located in Harlem, NY?
Staples is located at 105 West 125th Street FRNT 1, Harlem, NY 10027, USA.
Are there any nearby transit options to Staples in Harlem?
Yes, Staples is close to the MTA - 125th St Subway Station, 125th Street (IRT Lenox Avenue Line), and the MTA Subway - 125th St (2/3) stations, which provide convenient transit access for customers.
What nearby food options are available close to Staples in Harlem?
Customers can visit nearby restaurants such as Sistaz Cakes, Harlem Pizza, Dunkin', and Olive Garden Italian Restaurant before or after shopping at Staples.
Are there other retail stores near Staples in Harlem?
Yes, nearby retail stores include Marshalls, Burlington, Victoria’s Secret 125th, Shop Yobachi, and Victoria's Secret & PINK for a diverse shopping experience.
Can I recycle electronics or ink cartridges at Staples in Harlem?
Yes, Staples in Harlem provides electronics, ink cartridge, and battery recycling services as part of their green initiatives.