United States Postal Service

2.5
15 reviews

About

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Visit your local Post Office™ at 32 Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
32 Broad St, Hamilton, NY
13346, United States

Hours

Reviews

2.5
15 reviews
5 stars
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0
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1 star
9
  • DA
    Diana Antley
    Aug 15, 2025
    5.0
    I'm gonna be real I'm going to rate this because these reviews are absurd. They're overtaxed post office workers and they're doing their best. Thank you post office workers.
  • CN
    Chanel Newsome
    Mar 31, 2025
    1.0
    Our mail delivery was unexpectedly stopped because the carrier assumed our house was vacant after looking through the window. While we are in the process of moving, we have been checking our mail daily and are fully capable of setting up mail forwarding when ready. As a result of this assumption, important items—including my paycheck and my daughter’s medications—are now lost. Even the postmaster has been unable to explain why this happened or help us locate them. We are incredibly frustrated and disheartened by this situation. No one should make assumptions about mail delivery, especially when it involves critical items.
  • AS
    Addie S
    Jul 4, 2022
    1.0
    Update: They lost my package. Although I'm not surprised, I am beyond frustrated as I couldn't get a hold of the post office directly, had to speak to a bot over the phone, and then an agent at a call center. Now the package will not be there in time. This was a child's birthday gift. This place is so awful, everyone who works here is completely incompetent. Mail goes to the neighbors constantly and vice versa. Packages arrive damaged or don't arrive at all. Fortunately I don't live in the area anymore but just the other day I attempted to send a birthday gift to a family member of mine in the area and the package "failed to deliver". They do this all the time, but this has caused problems now because the family member happens to be a child and I live hours away. The parent they live with is unable to pick up the package. Now I have to contact them. Can't wait to see what I have to deal with, as I'm reading other reviews. On another occasion when I did live in the area, I got the same neighbors mail for an entire week, maybe even longer. This neighbor lived directly across the street. I didn't mind moving it but I had a feeling the postal worker was being lazy and was doing it on purpose, as this started becoming a regular occurence. I finally stopped moving the mail wrote the mail carrier a note, as I find that to be ridiculous. Then all of the sudden, I stopped getting that neighbors mail. Although I can't say for sure, I'm positive that that proved just how lazy the carrier is. I am extremely unimpressed.
  • DW
    Dan Wang
    Nov 15, 2021
    1.0
    If you mail things from here, you’re not a white ally!!
  • WL
    Woo Chan Lee
    Nov 15, 2021
    1.0
    Don't go here if you are asian.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.