United States Postal Service

4.0
37 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11 New Karner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 New Karner Rd, Guilderland, NY
12084, United States

Hours

Reviews

4.0
37 reviews
5 stars
26
4 stars
2
3 stars
0
2 stars
2
1 star
7
  • LC
    L C
    May 28, 2025
    1.0
    You call their number and it doesn't work... they give you the runaround ...and they get away with it. in person service, great. the phone service, needs to be looked into. I feel sorry for anyone who's homebound and needs to use the phone to contact USPS.
  • MH
    Mackenzie L. Hubner
    Apr 9, 2021
    5.0
    I always have a lovely time dropping my mail here. The staff are courteous, kind, and willing to go the extra mile to help you out. It’s very clear that the workers at this location enjoy their job.
  • JJ
    Joby
    Nov 11, 2020
    5.0
    Great Post Office, staff is always polite, friendly and professional.
  • QQ
    Q Q
    Sep 14, 2020
    5.0
    This is THE BEST post office. For 15 years or more, the people there has been consistently helpful with any and all concerns I've had regarding shipping/postal issues. They are always kind, and genuinely cares about the people on this side of the counter. GREAT people. (I usually don't leave good reviews. for me to leave 5 stars, it means they are THAT good).

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.