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United States Postal Service

2.5
(116 reviews)

Business Details

1 Welwyn Rd, Great Neck, NY
11021, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 Welwyn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Welwyn Rd, Great Neck, NY
11021, United States

Hours

Reviews

2.5
116 reviews
5 stars
33
4 stars
7
3 stars
6
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Efficiency

Numerous reviews highlighted slow service and long wait times, with some customers expressing frustration over inadequate staffing.

Passport Services

While some customers praised the passport service for being efficient and helpful, others experienced issues with incorrect information and delays.

Communication Issues

A significant number of customers noted that the post office does not answer phone calls, leading to frustration and unresolved inquiries.
  • FE
    FKH End
    Oct 31, 2025
    1.0
    They should terminate the Indian guy who working there because very unfriendly and once you passed his the package he will just throw your package to the container. He think he the Boss there? Is this the way you treat and handle people package? I hope USPS HR take seriously on recruiting the right candidate and discipline them and how to treat the customer. If you want to send a formal letter, use this address for the Office of the Consumer Advocate: Consumer Advocate USPS Headquarters 475 L'Enfant Plaza SW Washington, DC 20260-2200 Do not forget the take their name
  • AL
    Alice Louis
    Feb 22, 2019
    1.0
    Wow! No wonder this place only has one star. The people who work there are ATROCIOUS. This one woman named Liz should be so happy she still has a job. She is so nasty and will talk badly about you right in front of you. Zero customer service, glad to see I’m not the only one who feels this way.
  • DB
    Dina Burke
    May 11, 2017
    1.0
    Never pick up phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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