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Brand Certified

United States Postal Service

2.4
(48 reviews)

Business Details

2391 Baseline Rd, Grand Island, NY
14072, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2391 Baseline Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2391 Baseline Rd, Grand Island, NY
14072, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.4
48 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
1
1 star
29
  • HF
    Heather, your traveling friend
    Apr 2, 2026
    5.0
    Helpful service from clerk
  • AA
    Anthony
    Mar 25, 2026
    5.0
    Tracie is a life saver, was patient with me and very helpful! Quick in and out to ship. Thank you! Take your 5 star review, you earned it :D
  • JD
    Josh Dwayne
    Mar 16, 2026
    1.0
    Very unprofessional, Rude & Terrible customer service!!
  • KG
    Kristen Greinert
    Feb 13, 2026
    2.0
    My mom dropped off 4 packages here to ship to me downstate and everything was going to the same location. Due to the Grand Island post office putting the wrong zip code on just one package, it went to the wrong post office and got stolen pretty much immediately. It was already written on the box so I’m not sure why this branch put multiple wrong digits on the zip on the label. I went to my local station 3x to try collect it or correct the zip before it got stolen but they would not allow me to pick it up at the other station even with ID. It was part of a set and I’ve been stressing about how to replace it ever since. USPIS didn’t really investigate because theft is so common and it isn’t a priority.
  • CC
    Cheyenne Campbell
    Dec 15, 2025
    1.0
    One woman who works here is friendly but I rarely see her. The other woman is the exact opposite. Smiling and acting like you have the slightest care in the world shouldn’t be so difficult. Such a miserable place 90% of the time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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