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Visit your local Post Office™ at 2391 Baseline Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Just went to apply for a passport for my son. The lady was immediately rude, saying appointments are strongly encouraged. The place was empty. If it were busy i certainly would have understood her frustration, but walkins are aloud. She then spent more energy looking for reasons she couldnt serve me than trying to help. She said my son needed photo ID which was incorrect according the the government website as mine would be sufficient. When i told her that she said i "could contact the state." I eventually just left as she clearly was more interested in being wrong than doing her job.
CP
Christopher Patterson
Oct 17, 2025
1.0
Why how damn rude is this place? I went in this morning to ship a few ebay sales. Now I am a disabled individual who cant be standing to long. So I like to have the teller help with my labeling it just goes faster. However the lady at the counter was unperfossonal and rude. She told me that I had to get out of the way to let a lady that was behind me go first. Well she said this because she told me I needed to be ready and I told her was.and she waved me to the right so the lady behind me can go. I stated that ill just use the kiosk to print my labels which took way longer. What a unpleasant unprofessional experience I had today. It may take me a bit longer to do this but I will be going to a different post office and I suggest yall do the same if you wanted to be treated like a coustmer and not a inconvenience.
JJ
James
Jul 4, 2025
3.0
I give 3 stars because the mail service is getting very bad. I mailed an envelope on 5/24/25 estimated delivery was 5/30/25. It got there 6/2/25. It was late so I ended up with a late fee. So I got smart next time and mailed on 6/20/25 estimated delivery 6/24/25 but still was late on 7/2/25. What's the problem? You cant trust them to deliver the mail on time.
The people at the office are nice if you are nice to them.
PP
Paul
Jun 16, 2025
1.0
This post office has one of the worst customer service, i went a few days ago to take some fingerprints for a background check,and nobody was available. It took more than 45 minutes from 1:00 pm - 1:45 pm for somebody to show up , cause the other post office attendant said that she doesn't know how to operate the fingerprinting machine , this is absolutely ridiculous . I can't believe that they're not properly trained to handle the overall customer service.
CS
Cynthia Stamler
Jul 7, 2017
1.0
Today is Friday July 7 it's 8:30 pm and still no mail .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2391 Baseline Rd?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this postal location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2391 Baseline Rd?
The location is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online, then complete the setup in person at the location with two valid IDs.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this Post Office for specifics.
Is there a cost for passport photos at this location?
Yes, the current fee for a passport photo is $15.
What nearby restaurants can I visit before or after my postal visit?
Nearby options include China Wok Restaurant for Chinese cuisine, Mighty Taco for Mexican-style food, Pizza Hut for pizza, and Tim Hortons for coffee and snacks.
Are there any nearby shops or services where I can pick up essentials while visiting the Post Office?
Yes, Family Dollar and Dollar General offer discount and grocery items, and Rite Aid provides pharmacy and beauty supplies nearby.
What nearby recreational or educational spots are close to the United States Postal Service that I could explore?
You can visit Charles N. Deglopper Memorial Park for outdoor activities, Grand Island Dance for dance classes, and Charlotte Sidway Elementary School is also nearby if you are in the neighborhood.