The UPS Store

4.4
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3846 in Glens Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 175 Broad St.

Details

  • DeliveryNot available

Location

The UPS Store
175 Broad St, Glens Falls, NY
12801, United States

Hours

Reviews

4.4
172 reviews
5 stars
141
4 stars
8
3 stars
1
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers noted that service was generally quick, with many reporting minimal wait times even during busy periods.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Shipping Experience

Many reviews emphasized the ease and reliability of shipping and returning items, particularly with Amazon returns.

Staff Knowledge

Customers appreciated the staff's knowledge and willingness to assist with shipping options and packaging.
  • CJ
    Caroline Jackson
    Oct 17, 2025
    5.0
    Excellent customer service
  • EF
    evelyn francis
    Oct 11, 2025
    5.0
    Great place to do business. I travel 18 miles to be able to deal with UPS. Can't remember the names of the people who helped me, but everyone was great. I had to return 8 packages (with help from my brother). And was on line for about 20 minutes. When I got to the counter I was done in 5 minutes. Kudos to UPS for doing a great job!
  • JJ
    johnny
    Oct 11, 2025
    5.0
    I love that store in Glens Falls The people are so friendly I go there all the time and they help me with everything
  • TW
    Tomi Wood-Ball
    Oct 8, 2025
    5.0
    Quick , friendly , and fantastic service ! Thank you for always being a spot in can go to to return my items ❤️
  • AB
    April Beveridge
    Oct 5, 2025
    5.0
    I always have great help from the staff with anything I need to ship. Thanks to Claudine at the Broad st location for all the help the other day ! Even tho I thought I had everything set , I didn’t . she fixed everything for me patiently and quickly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3846 in Glens Falls offer?

The UPS Store #3846 offers packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.