The UPS Store

4.3
160 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0691 in Garden City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Franklin And Stewart Avenues (Next To Liberty Travel).

Details

  • DeliveryNot available

Location

The UPS Store
734 Franklin Ave, Garden City, NY
11530, United States

Hours

Reviews

4.3
160 reviews
5 stars
121
4 stars
11
3 stars
2
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising their willingness to assist and provide guidance.

Efficiency

Customers frequently mention quick service and efficient handling of packages, with minimal wait times even during busy periods.

Packing Quality

The store is noted for its exceptional packing skills, particularly for fragile items, ensuring safe delivery and customer satisfaction.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high charges for packing and shipping services, indicating a need for clearer pricing.

Store Environment

The store is consistently described as clean, organized, and well-maintained, contributing to a positive customer experience.
  • CN
    Caroline Nuttall
    Nov 4, 2025
    5.0
    When I walked in the line was out the door I thought to myself I am gong to be here for 20 mins. IN FACT THE OPPOSITE HAPPENED. The staff was EXTREMELY EFFICIENT AND INCREDIBLE. I was in and out so quickly thanks to the awareness and promptness of thee staff. I am very impressed with the diligence of the them and appreciate them tremendously.
  • JJ
    Jackie
    Oct 24, 2025
    5.0
    Friendly service, always willing to guide you through and answer any questions
  • SF
    Steven Fender
    Oct 9, 2025
    1.0
    Don’t ever use them to ship from Roland Auction house. Two and a half weeks to ship a stack of plates and of course when they send the tracking number but it is still not shipped. And now with the delays I won’t be around for the delivery day and have to have someone wait. Horror show disaster. Use someone else.
  • PO
    Patrick OConnor
    Aug 25, 2025
    5.0
    Service- I was greeted as I approach the counter and Don was friendly. He quickly assisted me in getting my 2 packages ready to be shipped and said thank you for visiting his store. Friendly, Fast and Professional !! He is a difference maker.
  • DD
    Dennis DiCrescenza
    Aug 1, 2025
    5.0
    The store and staff are excellent in everything from communication to packing, highly recommended!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours for The UPS Store in Garden City?

The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM. Holiday hours may vary.