Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(123 reviews)

Business Details

19304 Horace Harding Expy, Fresh Meadows, NY
11365, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19304 Horace Harding Expy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19304 Horace Harding Expy, Fresh Meadows, NY
11365, United States

Hours

Reviews

2.2
123 reviews
5 stars
26
4 stars
8
3 stars
6
2 stars
5
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about a manager named Teddy and other employees being dismissive or condescending.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, with customers expressing frustration over the reliability of the postal service at this location.

Kiosk Issues

Customers frequently mentioned that the self-service kiosk was often broken or out of order, leading to further dissatisfaction.

Long Wait Times

Several reviews noted long lines and slow service, particularly during peak hours, contributing to a negative experience.

Mixed Experiences

While many reviews were negative, a few customers did mention positive interactions with specific staff members, indicating that experiences may vary.
  • MH
    Max Hu
    Dec 13, 2025
    5.0
    There's an asian lady there, I forgot her name, I think it started with an H. she's really nice. Very helpful. Not just to me but to everyone in the line when I was there.
  • TC
    Theresa Caras
    Dec 13, 2025
    1.0
    Worst post office ever!! This place is like a country club, the manager is useless. There could be a line down the block and he would do absolutely nothing. They should get rid of him and the whole staff
  • PR
    Patrick Rafferty
    Oct 1, 2025
    5.0
    I have been in the neighborhood for 40 years. This is my main Post office. My experience here has always been satisfactory and many times Great. Recently I havecexperienced some great customer service when picking up my mail that I put a stop on. The personnel were very cooperative and helpful retrieving my mail and troubleshooting a few problems. I appreciated the help.
  • LC
    Len C
    Nov 10, 2023
    1.0
    They never pick up the phone
  • WX
    Willpower360 Xu
    Jul 21, 2020
    1.0
    I never seen such a bad , horrible service! Staffs are rude and no respond to your questions! How did they trained to work? It is the problem of manager! Package drop off box always out of order! Need reform!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others