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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 19304 Horace Harding Expy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
19304 Horace Harding Expy, Fresh Meadows, NY
11365, United States
Hours
Reviews
2.1
119 reviews
5 stars
23
4 stars
8
3 stars
6
2 stars
5
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Package Handling
Many customers reported issues with lost or mishandled packages, including packages marked as delivered but not received.
Kiosk Issues
The self-service kiosk is frequently reported as broken or out of order, causing frustration for customers.
Inconsistent Hours
Customers expressed frustration over inconsistent lobby hours, with the post office often closing earlier than posted.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including condescension and lack of willingness to assist.
- PRPatrick RaffertyOct 1, 20255.0I have been in the neighborhood for 40 years. This is my main Post office. My experience here has always been satisfactory and many times Great. Recently I havecexperienced some great customer service when picking up my mail that I put a stop on. The personnel were very cooperative and helpful retrieving my mail and troubleshooting a few problems. I appreciated the help.
- PFPC FIVEZAug 12, 20251.0stupid kiosk is always broken. supervisor also has zero idea how to operate the machine. don't bother going here because the kiosk is either broken or the overnight drop box is packed shut.
- MTMR TWOAug 3, 20251.0ALWAYS SHUTS DOWN THE KIOSK DURING OFF HOURS. MACHINE IS NEVER WORKING WHEN POST OFFICE IS CLOSED! ONLY KIOSK IN TOWN AND NOW I HAVE TO GO TO MINEOLA JUST TO GET A LABEL. VERY POOR UPKEEP AND ZERO FRIENDLINESS AT THIS STATION!
- ZQZach QiuJul 28, 20251.0Almost every time when my usps informed delivery Daily Digest showed the photos of important mails( government checks, credit card replacement ) were coming , they were never being delivered. only the junk mails always received on time. BE ALERT!! This post office is a fraud!
- ETexotic toysJul 22, 20251.0The postal service at this location is extremely disappointing. The posted lobby hours are 6:30 a.m. to 6:00 p.m., yet almost every time I come to check my PO Box, the lobby is already closed—sometimes as early as 5:00 p.m., other times at 5:30 or 5:45. It’s never consistent, and it's frustrating when the sign clearly states it should be open until 6:00. And Today is Tuesday. When to go to the service window, where I often have to wait in a long line. On top of that, the staff at the window are frequently rude and unprofessional. Overall, this is one of the worst post offices I've experienced
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 19304 Horace Harding Expy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Does this USPS location accept first-time passport applications?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Yes, you need to schedule an appointment using the online scheduler for most passport services. Limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is $15 at this USPS location.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
What are the opening hours of the USPS at 19304 Horace Harding Expy?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday 8:30 AM to 1:00 PM; closed on Sundays.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for exact lobby access times.
How can I get to the United States Postal Service using local transportation options?
You can use nearby transportation services like OurBus, a local rental and travel service, which can help you reach the Post Office conveniently.
What nearby places can I visit after finishing my business at the Post Office?
You can visit Fresh Meadows Shopping Center for shopping and dining, or catch a movie at AMC Fresh Meadows 7 cinema, both located close to the Post Office.
Are there wellness and fitness centers near the USPS location where I can visit after sending mail?
Yes, nearby facilities include Planet Fitness, Meadows Spa Fitness For Women, and Meadows Spa Inc offering fitness and wellness services.