United States Postal Service

3.7
9 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 46 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
46 Main St, Freeville, NY
13068, United States

Hours

Reviews

3.7
9 reviews
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  • JR
    Jillian Rorrer
    Oct 18, 2025
    5.0
    I was supposed to review the woman that helped me via a form on the receipt, but I lost the receipt, so I am at least doing a review here. After several other post offices gave me total hell over a time sensitive passport renewal, Michelle at this office took me 30m earlier than my appointment time (but I would still make an appt), helped me understand what I needed to submit, and got my expedited application all set in no time. So grateful after an aggravating week of other post offices dropping the ball to have this settled!
  • EP
    Eric Parker
    Aug 16, 2025
    1.0
    HORRIBLE. If you care about your package, do not use them. It will either not show up, be stolen, lost, or broken. Oh yeah, and also could just go MIA and not be able to talk to a human customer service agent is also great. Had to research for 4 hours to find a way around it and finally got someone on the phone all to tell me I’m SOL. I would give it 0 stars if I could. FREEVILLE, WATERTOWN, NORTHWEST ROCHESTER, and SYRACUSE NY USPS are horrid. Never have dealt with such shitty service. The best is they don’t care. They don’t care that I have a near 1000$ it’s in that package. That’s fragile as well. Thanks usps! Will defiantly NOT use you again.
  • MB
    Michael Brown
    Feb 6, 2021
    1.0
    Very poor and rude customer service
  • CT
    Charles Testut
    Nov 8, 2020
    5.0
    Great service and help even when a package is lost or delivered to wrong address.
  • AG
    Amanda G
    Feb 27, 2016
    5.0
    I love this place! I showed up 2 minutes before closing, and they served me, but they also saved me money by advising me to buy a different envelope! Will definitely be back!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.