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Visit your local Post Office™ at 132 W Merrick Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I just have one thing to say for the ones that complained that they weren't able to renew their passports due to this post office being understaffed or long lines. Also for the ones who are new and looking to apply for passport and thinking of coming here. GO TO THE TOWN OF HEMPSTEAD TOWN HALL. You' re welcome.
KR
Kevin Reed
Oct 10, 2025
2.0
WHO is giving this place MORE than ONE Star . The SERVICE here is BEYOND horrible . On THIS Visit EIGHT Customers stood on Line .The Post Office offers FIVE Windows for Service - only ONE Window was Staffed . The Lobby offers Service until 5:30 PM - it was FOUR THIRTY when I arrived to do Business ; I needed to LEAVE . RETURNED 45 minutes LATER but , STILL ,no change . A Maintenance person remaked to me , ( as he heard the SEVERAL Customers mentioning the AWFUL Service ) , " .... Two Window workers called out Sick today .... " HOWEVER , that being SAID , there IS a practice where if ONE location is SEVERELY understaffed , a Call may be made to send ASSISTANCE from ANOTHER location . THAT didn't seem to HAPPEN on this day. This day the Freeport location had ONE Window Cashier, for what APPEARED to be the MAJORITY of the day . It ALSO appeared he was OVERWORKED and OVERWHELMED with the Volume of Customers on this day. The FreePort Post Office is a CONSTANTLY busy location , what happened here TODAY was a DISASTER . The SECOND Star ⭐ of this Review is for the EMPLOYEE ALONE, that had to work THROUGH and ENDURE these conditions .
HN
Hubert Nicholas
Oct 4, 2025
1.0
I went there today to renew my passport. I had a 11.15am appointment, so I got there at 10.50am. When I got there, a lady was there doing her passport. She was being help by a worker that was doing two jobs. The worker was helping at the counter, and helping the lady with her passport. I was there for 40 minutes and no help, so I decided to leave. They need to do better with staffing.
SM
Shirley Metellus
Jun 2, 2025
1.0
I had an appointment for 11am today to do my passport. I got there at 10:20am. The supervisor came to the passport line to say someone will be there to help me shortly. She told the agent name wakeena to assist. She responded “no I am not doing it. The supervisor said yes you are. Long story short the line that was short has gotten long again. I went to speak to the agent now and ask will you be assisting with the passport, she replied I was call the supervisor. She called her to the front however long at the back the supervisor was just laughing with her colleagues. No passport was done. This was a total waste of time and not acceptable.
ZG
Zoe Grossman
Apr 4, 2025
1.0
It's not just the office itself that's problematic. It's also the incompetent mail carriers. Wrong mail delivery every day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service located at 132 W Merrick Rd?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, you can submit first-time passport applications and complete related services such as passport photos by appointment here.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available.
What are the operating hours of this Post Office?
The location is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:30 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for PO Boxes online or in person by bringing two valid forms of ID and completing an application; check availability and pricing online.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so please check with the Post Office for specifics.
Are passport photos available at this Post Office and what is the cost?
Passport photos can be taken here by appointment and the fee is $15.
What nearby public conveniences can I visit near the United States Postal Service at 132 W Merrick Rd?
Nearby, you can visit the Freeport Memorial Library for reading and research, or stop by the Shell gas station for fuel and convenience needs.
Are there any dining options close to the USPS location?
Yes, nearby you will find several eateries including European Republic (a European and halal restaurant), Buccaneer Crab House for seafood, and TCP Management Group catering food trucks.
What community or recreational spots can I explore near the Post Office?
You might enjoy visiting the South Shore Audubon Society for environmental conservation activities or Fresh Entertainment Media Group for arts and entertainment events.