Staples

3.9
217 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Freeport, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
160 East Sunrise Highway BLDG A, Freeport, NY
11520, United States

Hours

Reviews

3.9
217 reviews
5 stars
117
4 stars
35
3 stars
19
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the helpfulness and friendliness of the staff, others reported poor service and unhelpful attitudes.

Product Availability

Customers expressed frustration over limited stock and high prices, particularly for printer ink and other office supplies.

Store Organization

Several reviews mentioned disorganization and understaffing, leading to long wait times and difficulty in finding assistance.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, highlighting specific staff members who provided exceptional service.

Return Process Issues

There were complaints regarding the return process, particularly with Amazon returns, where customers felt their items were mishandled.
  • AS
    Angel Salerno
    3 days ago
    5.0
    Staples is a reliable store for all necessary office products. The staff is helpful.
  • JB
    Jack Brustkern
    Nov 16, 2025
    5.0
    Friendly cashier and assisted me with points available and best pricing for the things I wanted to purchase.
  • RC
    R. Cummings
    Nov 8, 2025
    3.0
    Prices are high...took a Amazon return to this location in a small Amazon box , they took the small item foe Amazon return but would not let me dispose of the box in the store.
  • HG
    Happy girl
    Nov 7, 2025
    1.0
    The staff here are very rude. Especially the young girl who has light pink hair and extremely fair and works the Amazon return station. What a snarky, rude girl. She needs to learn what soft skills are. I understand dealing with the general public can be challenging and difficult, to say the least, but don't snub someone who is treating you with kindness and respect.
  • PT
    Phyllis Taub
    Oct 13, 2025
    4.0
    not happy with the cost of 1 replacement ink cartridge even with return cartridges

Frequently Asked Questions About Staples

What are the operating hours of Staples in Freeport, NY?

Staples in Freeport is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Freeport offer?

Staples offers printing, shipping, tech, travel, recycling, direct mail, design services, passport photos, Amazon returns, and Amazon pickup services.