United States Postal Service

2.0
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14 S Main St, Franklinville, NY
14737, United States

Hours

Reviews

2.0
9 reviews
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  • AM
    Alexis Mapes
    Nov 29, 2025
    5.0
    I had a positive experience with the post master and inside the store. Staff were kind, informative, and efficient.
  • JD
    Jay Decker
    Dec 31, 2024
    2.0
    They leave mail here belongs to next door ,the other day got 2 legion magazines one belonged on the next street down today 3.40 pm haven't picked up my out going mail it's usually here by now , tighten up the delivery ,why can't a person get in to check his mail in the over priced boxes other post offices are open 24 - 7
  • LS
    L. S.
    Nov 4, 2023
    5.0
    Staff is friendly and efficient. They've provided excellent service for the 30+ years I've lived in Franklinville.
  • AD
    Atlas Doom
    Apr 17, 2021
    1.0
    Sent out two packages on separate days and the tracking for both showed up as invalid after a week and not in the system, so there was nothing I could do. Had to refund both buyers. Never using USPS again.
  • BS
    Barbara Sweet
    Feb 17, 2021
    1.0
    Package was left on top of the snowbank next to the empty mailbox. It would have fit in the mailbox and even if it wouldn’t it should have been left at the door not on a snowbank. Completely unacceptable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.