Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5338 in Franklin Square offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Easy Access Off The Ss Exit 17n - Plenty Of Free Parking.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.7
162 reviews
5 stars
100
4 stars
10
3 stars0
2 stars
4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly, helpful, and professional, there were notable complaints about rudeness and unprofessional behavior from some employees.
Service Speed
Customers frequently mentioned quick service and efficiency, with many stating they were in and out in a short amount of time, although some reported long wait times during busy periods.
Customer Experience
Overall, the customer experience varied significantly; while some reviews highlighted exceptional service and care, others pointed out negative interactions and dissatisfaction with service quality.
Store Conditions
Several reviews indicated that the store was often messy and disorganized, which contributed to a negative perception of the location.
Pricing Issues
There were complaints regarding unexpected charges and fees, leading to frustration among customers who felt they were being overcharged for services.
- JPjesse parkerDec 31, 20252.0this place is in a very small space and always packed but seemingly understaffed, it takes forever to do anything.
- PCPeggy CushNov 22, 20255.0This is such an excellent UPS store. Every employee is kind, friendly and professional. They never rush you and are always willing to help you get a box up on the scale. I will not go to any other location, even though there are a few closer to me.
- ECEvangeline ChristodoulouNov 22, 20255.0Staff is knowledgeable, friendly and efficient.
- RFRon FalzoneNov 12, 20255.0Very polite and understanding personnel explain in detail very friendly
- EGEspie Gabriel-NadalOct 27, 20255.0Fast service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Franklin Square offer?
The UPS Store #5338 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the opening hours of The UPS Store #5338?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5338 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
Where is The UPS Store located in Franklin Square?
The UPS Store is located at 672 Dogwood Ave, Franklin Square, NY 11010, USA.
What payment methods are accepted at The UPS Store #5338?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #5338.
Is there parking available at The UPS Store in Franklin Square?
Yes, there is plenty of free parking available for customers.
How can I contact The UPS Store in Franklin Square?
You can contact them by phone at +1 516-292-0990 or by email at store5338@theupsstore.com.
Are there any nearby educational centers close to The UPS Store?
Yes, "Ready to Pass" tutoring and test preparation center and "Learn Japanese - JapanesePod101.com" language school are nearby, which customers might visit before or after their errands.
What professional services are available near The UPS Store?
Nearby you can find Five Elements Tactical Consulting and Salesforce Consulting Group offering professional and educational services, which might interest local businesses and customers.
Can I visit other local businesses like home improvement or retail stores near The UPS Store?
Yes, Budget Blinds (home improvement) and Mangerie (lingerie and clothing store) are close by, allowing customers to combine trips efficiently.