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Visit your local Post Office™ at 41 River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is unacceptable! I have called and complained time and time again! No one does anything about it! We run a business out of our house and our business checks were on the ground out by the road!!! Everyone on my route is complaining and nothing gets done about it!
MS
Michael Sullivan
Mar 1, 2018
1.0
Terrible customer service!
I was trying to track a package that said it was sorted, processed in Fort Plain NY. Also said it was delivered in/at mailbox in Fort Plain NY. Problem is I do not (nor ever did) live in Fort Plain NY!
I live 230 miles away!
Tried explaining this to the woman on phone and she kept rushing me through the routine, textbook, process before trying to understand what I was asking her.
I still don't understand how they can't look up a package, that they received, that was supposed to go to my address, and tell me where and tell me where it was sent.
All I was told was that it was not trackable (in a rude, abrupt manner)!
I wasn't given any further instruction on how to locate my package.
Maybe it was sent from Fort Plain to my local post office?
I don't know.
Did't get any useful information from Fort Plain customer (dis)service.
HG
Hannah Gies
Nov 17, 2017
4.0
I recently moved into town and had to get a post office box for mail. I have had the best experience with this location! The staff are very personable and friendly, and they have helped me multiple times with weird package deliveries. My only negative comment is that I can only access my mail box during business hours, which means if I'm working that day I'm pretty much out of luck.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 41 River St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, you can apply for a first-time U.S. passport here. You should complete and print your application form before applying, and appointments are recommended.
Do I need an appointment to use the passport services at this location?
Most passport services require appointments made through the online scheduler, although limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, passport photos are provided by appointment. You should schedule this through the online system for first-time passport photo needs.
What are the operating hours of this Post Office?
Monday to Friday, it is open 9:00 AM to 12:30 PM and 2:00 PM to 4:45 PM; Saturday from 9:00 AM to 12:00 PM; it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location. Online application is available at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations including this one offer 24/7 lobby access to PO Boxes, but access hours may vary. Check locally for specific times.
Where is the nearest coffee shop near the United States Postal Service at 41 River St?
The nearest coffee shop is Highwheeler Coffee, which is a great place to get a coffee either before or after your visit to the Post Office.
What dining options are available close to the Post Office at 41 River St?
Nearby restaurants include Mediterranean Kitchen for Mediterranean cuisine, Table At Fort Plain for American and European dishes, and Erie Station which features American fare and a pub atmosphere.
If I need to pick up an order or get pet supplies after visiting the Post Office, where should I go?
You can visit D&D's Pet Supplies nearby for your pet needs, or stop by Plain Food Co-op for health food and groceries, both conveniently located close to the Post Office.