United States Postal Service

2.6
8 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 41 River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
41 River St, Fort Plain, NY
13339, United States

Hours

Reviews

2.6
8 reviews
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  • CS
    Courtney Smith
    Oct 2, 2022
    1.0
    This is unacceptable! I have called and complained time and time again! No one does anything about it! We run a business out of our house and our business checks were on the ground out by the road!!! Everyone on my route is complaining and nothing gets done about it!
  • MS
    Michael Sullivan
    Mar 1, 2018
    1.0
    Terrible customer service! I was trying to track a package that said it was sorted, processed in Fort Plain NY. Also said it was delivered in/at mailbox in Fort Plain NY. Problem is I do not (nor ever did) live in Fort Plain NY! I live 230 miles away! Tried explaining this to the woman on phone and she kept rushing me through the routine, textbook, process before trying to understand what I was asking her. I still don't understand how they can't look up a package, that they received, that was supposed to go to my address, and tell me where and tell me where it was sent. All I was told was that it was not trackable (in a rude, abrupt manner)! I wasn't given any further instruction on how to locate my package. Maybe it was sent from Fort Plain to my local post office? I don't know. Did't get any useful information from Fort Plain customer (dis)service.
  • HG
    Hannah Gies
    Nov 17, 2017
    4.0
    I recently moved into town and had to get a post office box for mail. I have had the best experience with this location! The staff are very personable and friendly, and they have helped me multiple times with weird package deliveries. My only negative comment is that I can only access my mail box during business hours, which means if I'm working that day I'm pretty much out of luck.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.