Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10628 Queens Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
392 reviews
5 stars
61
4 stars
26
3 stars
17
2 stars
18
1 star
270
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and empathy.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to long wait times and frustration among customers.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing dissatisfaction with the service.
Passport Services
The passport application process was frequently criticized for being poorly managed, with reports of confusion and inadequate information provided to customers.
Long Wait Times
Customers consistently mentioned excessive wait times, often due to insufficient staff during busy hours.
- JJJackob2 days ago1.0My package was supposed to arrive on November 13, but they said they couldn’t leave it in the building. Then I requested a redelivery for November 14, and no one delivered my package again. After that, I went to the USPS office today to pick it up myself. One of the workers claimed that the package wasn’t there. I had to prove that my package should be at their location. In the end, after an hour and a half, they finally found it sitting in their warehouse. This is a very bad post office and a terrible USPS location. The service is unacceptable, the workers are unhelpful, and it’s clear they don’t care about customers at all!!!
- EEEllen EylersOct 15, 20255.0Wait time was long, but Nakaylah was very kind, helpful and efficient. They seemed to have staffing issues day I was there. Not her fault.
- JJJadeOct 10, 20255.0It’s a shame they are so understaffed but the employees that are there are doing the best they can. They are some of the sweetest people I’ve met. Of course people are trying to get things done and are stressed when there’s misunderstandings but the employees here are very straightforward and helpful. No fluff but you get what you need and then you’re out. I’ve lived in the area for almost 2 years and always go here for shipping or mailing or passport related things. They’re always very helpful even when I don’t understand why something has to be a certain way. They explain and provide advice on what to do. Thanks for your service!
- SGSuhaie GonzalezOct 7, 20251.0If I could leave -5 stars I would. This place is horrible, they have a nasty attitude and do not even try to accommodate, I went in to confirm my address for in person verification and the teller said I had to wait on a line I was late already waiting on for over 10 mins because of how slow they were moving. Everyone was frustrated and complaining and they moved even slower, arrogance and incompetence. I’ve done this before and ever had to “wait on the line” again; I just wait to the side. Very rude.
- TGT GSep 22, 20251.0TERRIBLE CUSTOMER SERVICE!!! Nearly impossible to contact anyone. Apparently they’ve lost my package. Tried calling multiple times and no one answers. Voicemail says it’s full so you can’t even leave a message. I live in Missouri and I would like some help PLEASE!!!! Incompetent!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 10628 Queens Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS location on Queens Blvd?
Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sunday.
Can I get a PO Box at this USPS branch and how do I apply?
Yes, you can apply for a PO Box online or in person. Online application is at the USPS website with instructions to complete setup in person.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office directly.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are there any places near this USPS location where I can shop for fresh produce?
Yes, the Forest Hills Greenmarket nearby offers fruits, vegetables, and grocery items, which is convenient for shopping before or after your visit.
What recreational spots are close to the United States Postal Service on Queens Blvd?
MacDonald Park and Friends of MacDonald Park are nearby parks where you can relax or enjoy outdoor activities before or after your postal errands.
Are there any fitness centers close to this USPS branch?
Yes, Planet Fitness and New York Sports Club are nearby gyms where you can work out conveniently close to the Post Office.