United States Postal Service

2.3
62 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10119 Metropolitan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10119 Metropolitan Ave, Forest Hills, NY
11375, United States

Hours

Reviews

2.3
62 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
3
1 star
38
  • SW
    Steve Wolf
    Nov 10, 2025
    5.0
    Friendly,quick service.
  • JJ
    Jonathan
    Jul 17, 2025
    5.0
    My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.
  • EM
    Eric M
    Nov 15, 2021
    1.0
    I’ve never met a post office worker who was so hostile and had such a low level of frustration tolerance.
  • NB
    Narendra Babulal
    May 18, 2021
    1.0
    1. worst service I have had at USPS, I was attended to be clerk 21 and it felt like I was begging for service. was trying to enquire about register mail and was told if there is no forms on the counter they don't do it! i don't care if the post office is out of forms. 2. I couldn't hear the clerk properly, I would assume the intercom is out of service. 3. don't USPS identify your tracking number on your receipt anymore? I enquired about tracking and was told everything is on my receipt.
  • JB
    Jeffrey B.
    Sep 30, 2016
    1.0
    2 clerks were on duty in the early am. I was the only customer. Asked 1 clerk to hand cancel some oversized envelopes. She advised me that "they weren't adequately staffed for that service". The 2 clerks were doing exactly NOTHING. I left went to anther PO and the clerks couldn't be nicer; very patiently and carefully did as I requested. If there happens to be any supervisors or quality auditors out there (wishful thinking!?) some secret visits should be made. Clerks are LAZY. They should be written up and reprimanded.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.